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Communication with us (the customer) fell severely short, as did accurate and understandable billing. The assigned project manager was almost never on site or in communication with us, and senior management only called to discuss billing, never our satisfaction or quality of work.
I had a large tree fall on my house in a storm and USAA Jerkins to repair my home. Not only did they not repair my house correctly.... they used the materials they wanted and not what I requested. I had a 17 inch toilet and they installed a 13 inch toilet and that just one of many issues I had with... more
Ferris Home Improvements is amazing! I would recommended them to anyone. I would definitely hire Ferris Home Improvements again for any of my home improvements.
My project required a skilled craftsman.Ricardos workmanship was exceptional.His passion for detail was clearly noted.Additional brick work .( not in the contract) was needed to finish the job to my satisfaction. FRED made it happen.This company really does want to make the consumer happy. thanks
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