GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Likely To Recommend
I am likely to recommend Acclaim Renovations & Design to a friend.
97%
Communication
Acclaim Renovations & Design communicated with me effectively.
96%
Quality Of Materials
I am satisfied with the quality of materials used.
99%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
99%
Problem Resolution
Acclaim Renovations & Design effectively addressed and resolved problems.
96%
Schedule
Acclaim Renovations & Design adhered to our agreed upon schedule.
96%
Value
I received a fair value for my money.
96%
Work Done Right
The work was done right the first time.
94%
Professional & Organized
Acclaim Renovations & Design was professional and organized.
97%
Clean & Safe
The job site is kept clean and safe.
99%
Sales Knowledge
The Acclaim Renovations & Design salesperson was knowledgeable and helpful regarding my project.
98%
Installation Crew
The Acclaim Renovations & Design installation crew was organized and professional.
99%

What does this data mean?
4.9
135 of 137 would recommend
129
6
2
0
0
How are reviews verified?
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Acclaim Renovations & Design   Art, Thank you for taking the time to post your comments. You & Cheryl were wonderful to work with and I hope we do it again some day. Your kitchen is AWESOME! Please be sure to mention Acclaim to your friends & family.
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Acclaim Renovations & Design   Gino & Cherie, Thank you for taking the time to post your comments as it helps me to understand what we are doing right and what corrections are needed. It was a pleasure working with you to update your kitchen. Thank you for placing your trust in my team & I.
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Acclaim Renovations & Design   Debbie, Thank you for taking time to post your comments. I know that you and John dealt with another company early on in the planning stage which did not go well and you were leery. I recall our first meeting when you stopped in my showroom because you wanted you get a feel for Acclaim Renovations. The rest is history! I can’t express how happy I am that you chose my company and what a delight it has been getting to know you and John! Both of you always engaged our ideas and comments as we did yours. In the end, the decisions made were spot on concerning all aspects of design, material selections, finishes, etc. The end result is a home with a kitchen, dining room, and family room that flow from one to the other seamlessly. We are very proud of what was accomplished in your home as I know you and John are, also! Both of you are super people which is difficult to find in this day and age. Thank you for placing your trust in my team and I. We LOVED every minute working with you both.
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Acclaim Renovations & Design   Tom & Debbie, Thank you for taking the time to post your feedback. Your kitchen looks amazing due to the excellent choices made! It was a pleasure working with you. I’m surprised to see the 3-star rating for Likely To Recommend. What do you feel we could have done better? Lower price? Fit and finish? I always want to learn what we can improve upon in order to make us a better company. Thank you, again, for choosing us for your project.
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Acclaim Renovations & Design   Ron & Julie, Thank you so much for your kind words! All of us enjoyed working with both of you while transforming your bathroom into a spectacular looking room. Julie, great job on turning the old dresser into a vanity, looks phenomenal. Ron, thank you for helping us learn the ins & outs of the home before we began the work. It made our job a little easier.
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Acclaim Renovations & Design   Thank you for your kind words, Pam. As always, it’s a pleasure to work with you and John!
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Acclaim Renovations & Design   Jim & Amy, Thank you so much for taking time out of your busy schedule to post your great comments. As a team, we all enjoy working with both of you on your unique projects! I look forward to tasting one of your homemades!!
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Acclaim Renovations & Design   Andrew and Jane, It was a pleasure converting your basement into a functional, good looking laundry room & bathroom. It was so great that we were allowed much latitude in design and material selections! Of course, the final word was yours and you also made great decisions. The entire team here at Acclaim loves working with you! Stay well.
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Acclaim Renovations & Design   Thank you, Dean. It was our pleasure getting to know you and working with you.
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Acclaim Renovations & Design   Don & Darlene, Thank you for taking the time to post your comments. Yours was a fun job with so many variables within the scope of work, we all enjoyed the challenge. See you this summer at the bocce courts!
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Acclaim Renovations & Design   Lance & Jeni, Thank you for taking time out of your day to post the favorable comments about the recently completed kitchen remodel. It was, and always has been, a pleasure working for both of you on this and all other past projects. Have a very Merry Christmas and a safe, healthy New Year!
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Acclaim Renovations & Design   Mr. & Mrs. Rye, Thank you for taking the time to post your thoughts. It appears by your comments and scores that we did some things right but also did not do some things very well. Your input is invaluable to me because I use this info to improve upon our procedures. I would love to know who spent too much time on their phone; it's a big no-no. Thank you for placing your trust in my team & I. Please call us if there are any problems or if you have any questions.
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Acclaim Renovations & Design   Barb, Thank yo once again for placing your trust in my team & I for the last ten years or so! You have been wonderful to work with on all projects.
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Acclaim Renovations & Design   Kim, Thank you so much for taking the time to post your comments, they are invaluable as a learning tool. You and tour mother were wonderful to work for and you kept on top of everything we required as far as selections are concerned. If there was a website for top-notch clients you would be in the top five! Thanks again!
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Acclaim Renovations & Design   Thank you, Jamie. It was a pleasure working with you on this project. Please keep us mind for future projects.
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Acclaim Renovations & Design   Elaine, thank you for taking the time to post your comments. I am delighted that my team did the work as you expected. These comments, good or bad, help us understand our strengths & weaknesses which illustrates what we are doing well and what need to work on. Feel free to call me anytime with questions or concerns.
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Acclaim Renovations & Design   Thank you, Ellen, for the positive comments. The driveway was a tough one as far as directing the water properly but Big Mike made it work perfectly.
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Acclaim Renovations & Design   Anthony or Dorothy, Thank you for taking the time to submit your comments. Obviously, I'm disappointed with the low scores you have selected. As you are aware we ran into a problem with the garage door which was not anticipated but yet corrected. Anytime there is a job with some unknowns, at least until the framing is opened up and exposed, there will be unknowns. Yes, my guys broke the window but, once again, it was corrected and I paid for it. In my life experience I would consider this great customer service. We try to be perfect but sometimes fall short of this goal. Unlike building a home from the ground up, remodeling an existing structure is a task that depends upon many things being as anticipated. In many situations we have to overcome problems that we didn't create but rather the builder didn't do properly when the home was built. Concerning scheduling, we wanted to start the garage repair earlier but we had to wait for you to get it cleared out. We were very patient because we realized that you were busy commuting and working. I truly don't believe we deserved the low score for the scheduling aspect. Moving forward I know that when all is said and done my team of professionals will make you, your wife, and your mother happy with the remaining work in the bathrooms. As always, you are free to call me anytime. I am here to help but if I don't know you are not happy with something I cannot help. Please call me anytime. Regards, Bob
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Acclaim Renovations & Design   Thank you, Donna, for taking a moment to post your comments. It was a pleasure working with you!
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Acclaim Renovations & Design   Thank you, Michelle, for taking a moment to submit your kind comments about Acclaim Renovations & Design. We appreciate you.
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Acclaim Renovations & Design   Doug & Barbara, Thank you for taking a moment to post your comments about the remodelling project we recently completed for you. Your comments help us understand where improvements are required and the areas in which we are doing things right. Thank you for your kind feedback, we really appreciate it!
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Acclaim Renovations & Design   Thank you, Dave. It was truly a pleasure working with you and Donna.
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