Acclaim Renovations & Design
Customer feedback report for

Acclaim Renovations & Design

Acclaim Renovations & Design

Many years ago Bob Gallese, the Founder & President, was working for a large, nationwide remodeling company. There were times in his tenure with this large company that a job was too small so Bob would tell the homeowner that they would be better served if they looked for a small, local company. This is when Bob would hear the same complaints over & over – “We can’t find anyone to do the smaller remodeling projects. When we do find someone willing to handle the “small stuff” it’s usually a person looking to make extra money aside from their full-time employment and typically they are not insured OR they don’t show up OR they start and don’t finish”. You get the picture! Show more

Many years ago Bob Gallese, the Founder & President, was working for a large, nationwide remodeling company. There were times in his tenure with this large company that a job was too small so Bob would tell the homeowner that they would be better served if they looked for a small, local company. This is when Bob would hear the same complaints over & over – “We can’t find anyone to do the smaller remodeling projects. When we do find someone willing to handle the “small stuff” it’s usually a person looking to make extra money aside from their full-time employment and typically they are not insured OR they don’t show up OR they start and don’t finish”. You get the picture!

In 1999 Bob decided he could solve the problem and One Man and A Hammer, Inc. was born. Beginning as one-man operation providing handyman & remodeling services, the focus was quality, integrity, and service. Homeowners called back over and over once they realized that Bob offered everything they needed and then some. Today the company is called Acclaim Renovations & Design because the name, One Man & A Hammer, no longer exemplified the type of major remodeling projects or the size of the company.

Today Acclaim Renovations & Design boasts an in-house a showroom full of cabinetry, counter top material, and flooring along with a room designer, an office staff, and five employed tradesmen. “Why not use sub-contractors”, many people would ask. The answer is simple – in order to control quality, production, and communication there must be systems and procedures put into place and followed. When a client is promised a specific type of finish with specific materials and finished on time Bob knew many “subs” were not organized to the point where they would show up on time and finish in a timely manner. Not to mention doing the job without cutting corners, Bob is adamant about many things but this is at the top of the list – DO IT RIGHT!

Bob’s traits were learned early on in life. As a teenager he worked with his grandfather, a Master Carpenter, during his summer vacations from school. He always loved working with tools and building things from cabinets to home additions. From the age of 11 until he graduated high school, Bob’s summers were spent learning a trade.

These two “lessons” stick with Bob today as the motto of Acclaim Renovations & Design:

“DO IT RIGHT OR DON’T DO IT AT ALL” and “TREAT ALL JOBS AS IF IT WERE YOUR HOME”

Our many awards our testament to the fact that Acclaim Renovations & Design follows what many companies today have forgotten – treat the client right and service them until they are delighted!
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GuildQuality surveys

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Of 222 respondents, 187 left a review
4.9
147 of 150 would recommend
139
8
2
0
1
No rating
37
How are reviews verified?


Michael C.

Review of Perrino Builders by

· Solon

They are amazing. While I am hoping this will be a near forever home, I would definitely build with them again.

Edward B.

Review of WindowPRO by

· St Clair Shores

REPLACING MY WINDOWS WAS A PLEASANT EXPERIENCE. THE SALES REP ANSWERED ALL MY QUESTIONS PRIOR TO THE CONTRACT, INSTALLATION WAS DONE WITH CARE OF THE PREMISES AND THE PRODUCT SINCE INSTALLATION HAS BEEN VERY SATISFACTORY.

Margaret P.

Review of Glass Guru of Macedonia by

· Garfield Heights

From first interview to written estimate to finished project, this company provided service beyond what I expected. Crew arrived on time and worked until project was completed. Workmen answered questions, explained what had to be done and why. A good experience at reasonable cost.

Theora M.

Review of Bone Dry Roofing by

· Grove City

I can't remember the name of the repairman, Jose sticks in my mind, not sure of that. But...He arrived on time and spent the whole day working on the project like non-stop. Congratulates Bone Dry for having such a devoted employee.


What can you do to a builder who takes three years to build a home that should take one year to build.
Sep 1, 2017
Is the home completed?
What is the best brand for natural gas stand-by generators to do the whole house

Rob Myers of Myers Homes PRO answered:

Nov 29, 2014
We've used Kohler generators for years and had great experiences both from the sales staff and the service staff. They have great options now for the transfer switches with options for locking out spe ... read more

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Acclaim Renovations & Design using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Acclaim Renovations & Design

8550 East Avenue,
Mentor, OH
www.AcclaimReno.com (440) 974-7978