Acclaim Renovations & Design
Customer feedback report for

Acclaim Renovations & Design

180 Reviews

Acclaim Renovations & Design

Many years ago Bob Gallese, the Founder & President, was working for a large, nationwide remodeling company. There were times in his tenure with this large company that a job was too small so Bob would tell the homeowner that they would be better served if they looked for a small, local company. This is when Bob would hear the same complaints over & over – “We can’t find anyone to do the smaller remodeling projects. When we do find someone willing to handle the “small stuff” it’s usually a person looking to make extra money aside from their full-time employment and typically they are not insured OR they don’t show up OR they start and don’t finish”. You get the picture! Show more

Many years ago Bob Gallese, the Founder & President, was working for a large, nationwide remodeling company. There were times in his tenure with this large company that a job was too small so Bob would tell the homeowner that they would be better served if they looked for a small, local company. This is when Bob would hear the same complaints over & over – “We can’t find anyone to do the smaller remodeling projects. When we do find someone willing to handle the “small stuff” it’s usually a person looking to make extra money aside from their full-time employment and typically they are not insured OR they don’t show up OR they start and don’t finish”. You get the picture!

In 1999 Bob decided he could solve the problem and One Man and A Hammer, Inc. was born. Beginning as one-man operation providing handyman & remodeling services, the focus was quality, integrity, and service. Homeowners called back over and over once they realized that Bob offered everything they needed and then some. Today the company is called Acclaim Renovations & Design because the name, One Man & A Hammer, no longer exemplified the type of major remodeling projects or the size of the company.

Today Acclaim Renovations & Design boasts an in-house a showroom full of cabinetry, counter top material, and flooring along with a room designer, an office staff, and five employed tradesmen. “Why not use sub-contractors”, many people would ask. The answer is simple – in order to control quality, production, and communication there must be systems and procedures put into place and followed. When a client is promised a specific type of finish with specific materials and finished on time Bob knew many “subs” were not organized to the point where they would show up on time and finish in a timely manner. Not to mention doing the job without cutting corners, Bob is adamant about many things but this is at the top of the list – DO IT RIGHT!

Bob’s traits were learned early on in life. As a teenager he worked with his grandfather, a Master Carpenter, during his summer vacations from school. He always loved working with tools and building things from cabinets to home additions. From the age of 11 until he graduated high school, Bob’s summers were spent learning a trade.

These two “lessons” stick with Bob today as the motto of Acclaim Renovations & Design:

“DO IT RIGHT OR DON’T DO IT AT ALL” and “TREAT ALL JOBS AS IF IT WERE YOUR HOME”

Our many awards our testament to the fact that Acclaim Renovations & Design follows what many companies today have forgotten – treat the client right and service them until they are delighted!
Hide

Types of work

Carpentry 293
Home remodeling 291
Window & door replacement 284
Handyman services 284
Additions 283
Kitchen remodeling 20
Flooring 11
Bathroom remodeling 10
Cabinets - custom 9
Tile installation 9
Countertops & stone - custom 5
Bath renovation 5
Kitchen & bathroom remodeling 4
Interior painting 4
Fire damage restoration 3
Tree damage restoration 3
Drywall 3
Historic restoration 3
Basement remodeling 3
Storm damage restoration 3
Water damage & mold remediation 3
Exterior upgrades 2
Master bathroom 2
Doors 2
Shower 2
Laundry rooms 2
Renovations 2
Vanity 1
Home for sale 1
Water heater 1
Mudroom 1
Demolition 1
New home 1
Laundry 1
Show all Show less

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2014
Guildmember since 2014
GuildQuality Master Award Winner
Guildmaster Award Winner 2015, 2016, 2017, 2018, 2019, 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
{{ showMilestones ? 'View less' : 'View all' }}
Sales Knowledge
The Acclaim Renovations & Design salesperson was knowledgeable and helpful regarding my project.
98%
Professional & Organized
Acclaim Renovations & Design was professional and organized.
97%
Communication
Acclaim Renovations & Design communicated with me effectively.
96%
Installation Crew
The Acclaim Renovations & Design installation crew was organized and professional.
99%
Quality Of Materials
I am satisfied with the quality of materials used.
99%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
99%
Clean & Safe
The job site is kept clean and safe.
99%
Work Done Right
The work was done right the first time.
94%
Problem Resolution
Acclaim Renovations & Design effectively addressed and resolved problems.
97%
Schedule
Acclaim Renovations & Design adhered to our agreed upon schedule.
95%
Value
I received a fair value for my money.
95%
Likely To Recommend
I am likely to recommend Acclaim Renovations & Design to a friend.
97%

What does this data mean?
All project locations are approximate
4.9
142 of 144 would recommend
135
7
2
0
0
No rating
36
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Acclaim Renovations & Design using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Acclaim Renovations & Design

8550 East Avenue,
Mentor, OH
www.AcclaimReno.com (440) 974-7978