Phoenix has helped thousands of homeowners in Chicago and Memphis repair their roofing and home exteriors. We use the highest quality materials to ensure that your home will look beautiful for years to come. We pride ourselves in our craftsmanship and 80% of our work comes from referrals.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Commercial roof (108)
Roof repair (108)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Phoenix Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Phoenix Exteriors in Memphis, TN; Chicago, IL; Lake In The Hills, IL; San Antonio, TX; Bartlett, TN; Arlington, TN; Kerrville, TX; Channahon, IL; Oak Park, IL; Cary, IL; and 27 other cities in Illinois, Tennessee, Texas and Arkansas.
In this report, Phoenix Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in March 2015. In that time, 60 out of 108 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.
Phoenix Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Phoenix Exteriors customer, and if Phoenix Exteriors completed work for you after March of 2015 but you haven't yet received a survey, please let us know.
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