For almost two decades, Dolphin Architects and Builders has been designing and building striking showcase homes and thoughtful cottages throughout Charleston and its neighboring islands in the Lowcountry of South Carolina. With prestigious awards in design and service and a 5 year guarantee on all new homes, Dolphin's expertise has been recognized both locally and nationally. The Dolphin team of experienced architects and custom home builders collaborate on a design/build process to make building a custom home a seamless experience. Discover why Dolphin's "no surprises" approach changes the way clients view custom home construction.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (25)
Design build remodel (25)
Whole house remodel (20)
Design services (3)
Exterior painting (1)
New home (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Dolphin Architects & Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Dolphin Architects & Builders in Kiawah Island, SC; Johns Island, SC; Charleston, SC; Mt. Pleasant, SC; Seabrook Island, SC; Mount Pleasant, SC; Isle Of Palms, SC; Sullivans Island, SC; Wadmalaw Island, SC; Folly Beach, SC; and 7 other cities in South Carolina, Ohio, Georgia and Tennessee.
In this report, Dolphin Architects & Builders has published a summary of the customer feedback they've received since they joined GuildQuality in December 2004. In that time, 155 out of 203 customers (76%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.
Dolphin Architects & Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Dolphin Architects & Builders customer, and if Dolphin Architects & Builders completed work for you after December of 2004 but you haven't yet received a survey, please let us know.
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