In working with Vinyl-Lite, you will find you are dealing with a family, whose principles and values are the same as those in every strong family unit. There is an atmosphere of unity and cooperation, which resonates throughout every single employee. It is a factor often overlooked, however we never underestimate its value in elevating the quality of products produced at Vinyl-Lite Window Factory. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement windows (20)
Vinyl windows (20)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Vinyl-Lite Window Factory relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Vinyl-Lite Window Factory in Alexandria, VA; Woodbridge, VA; Lorton, VA; Stafford, VA; Springfield, VA; Fairfax Station, VA; Washington, DC; Purceville, VA; Fairfax, VA; Mclean, VA; and 1 other city in Virginia.
In this report, Vinyl-Lite Window Factory has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 10 out of 20 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.
If you are a Vinyl-Lite Window Factory customer, and if Vinyl-Lite Window Factory completed work for you after November of 2013 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.