We believe in the importance of the client being present at the inspection. This allows our client to witness the thouroughness of the process and be more fully educated concerning the workings of the home.
Our report is prepared on sight and reviewed with the client at the conclusion of the home evaluation, allowing the immediate transfer of information. We have found that this approach promotes a clearer understanding of the findings, enabling an exchange of information between the inspector and client, with ample opportunity for questions to be answered prior to leaving the site.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
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