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Multi Serve, Inc.

23 ratings
929 Alpine Commerce Park NW, Grand Rapids, MI 49544(616) 451-9112
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About this company

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Multi Serve, Inc.

Since 1997, Multi Serve has provided residential and commercial contracting services. In early 2000, we expanded the business to include full service Bank Owned Capital Repair. In the ensuing years, we integrated licensed employees to form our Mechanical Division specializing in HVAC, electrical, plumbing, and boiler service. As Multi Serve continued to grow, their highly qualified technicians allowed them to expand into the Insurance Restoration market; servicing properties after water, fire or storm damage occurs.

Types of work

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Fire damage restoration

Storm damage restoration

Tree damage restoration

Water damage & mold remediation

Most helpful reviews

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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I found them to be a very reputable company. The employees were extremely polite, knowledgeable and professional. They did a great job in my house and were very respectful to my needs during a difficult restoration as some of the damage they were repairing was in my office and I work at home. They did...
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I just told everyone how wonderful you were. I gave you all a 5 star rating and hope you all get a raise.
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When there is a water leak it is definitely a crisis situation. At time like this you need assurance that it can be cleaned up. The Multi Serve workers totally brought assurance and calmness to our house. They fulfilled everything they said they would and soon our house was water free! Multi Serve...
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The young lady in charge (Britney Smith) did a great job considering the circumstances
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Not impressed but in a pinch I would probably use them again if there was no one else.

Response from Multi Serve, Inc.

Jul 20, 2017
We are responsive to feedback and welcome further information about your experience so that we may improve. Our minimum of twice weekly updates offered a direct route for communication during your project. These concerns were not communicated to us while we were working with your designated representative to dry your home successfully. Please contact us, thank you.
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Brittany and Dave were great to work with and very helpful throughout the entire process.
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Multi Serve was wonderful. They came in, took over, I had no stress because of everything they did. I was so pleased with them. If I ever have another flood, I would call them again.
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I was very satisfied with their help during a very challenging season.
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Answers from contractors near Grand Rapids, MI

What can I do about concrete driveway cracking 6 weeks after it was poured?

Jacob Vierzen of R-Value Homes PRO answered:

Sep 6, 2017
The old quip about the only things certain in life are death and taxes could be added to: and concrete will crack! Concrete cracks for a variety of reasons, but the most common one is normal and not a ... read more
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What are the biggest challenges facing volume homebuilders today?

Ashley Kuntz of Eastbrook Homes PRO answered:

May 22, 2014
Personally, during harsh winters we have a hard time motivating our construction crew to clean up as much as possible. It's really hard when it's negative degrees outside to maintain the perfect const ... read more
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