Making Customers Smile Since 1962! Mr. Roof started as a small, family-owned business serving homes in Ann Arbor. Since then we have grown our company to Cincinnati, Grand Rapids, Louisville, Lexington, Nashville, and Raleigh. We have become one of the largest residential roofers in the country, and have the 2016 Residential Roofer of the Year award to back our service promise. More
Commercial roof (275)
Roof repair (275)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Mr. Roof Grand Rapids relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Mr. Roof Grand Rapids in Grand Rapids, MI; Kalamazoo, MI; Wyoming, MI; Battle Creek, MI; Kentwood, MI; Holland, MI; Portage, MI; Grandville, MI; Muskegon, MI; Hudsonville, MI; and 78 other cities in Michigan.
In this report, Mr. Roof Grand Rapids has published a summary of the customer feedback they've received since they joined GuildQuality in April 2012. In that time, 271 out of 448 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
If you are a Mr. Roof Grand Rapids customer, and if Mr. Roof Grand Rapids completed work for you after April of 2012 but you haven't yet received a survey, please let us know.
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