Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Jane D.
Dallastown, PA, on Nov 09, 2017
From the moment Major Restoration staff entered my home I felt complete faith that the mess in my basement would be taken care of - even an infestation of fleas didn't deter these guys.
Review by Matthew E.
Carlisle, PA, on Aug 10, 2017
They were fine with the water extraction of our house. I would give them 3 stars for that. Repairing our house was a terrible experience that we ended up firing them from the job. It took them 3 weeks to start repairs which they told me to be fair. But they were terrible at scheduling their guys...
Review by W.L.H.
Boiling Springs, PA, on Oct 18, 2016
They did do a good job of the cleaning, but they failed on a itemized list of EVERYTHING they removed. Now my insurance will not reimburse me for everything that was removed.
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Answers from contractors near York, PA
Is a contractor responsible for returning things to their rightful state even if its out of the scope of their contract?
Dennis Gehman of Gehman Design Remodeling PRO answered:
Aug 6, 2015
The contractor should have told you upfront that they don't deal with security systems before messed it up. It seems fair to me to let the Contractor know that you expect them to pay the bill for the ... read more
What are the top 3 energy efficiency upgrades I can do to my 2-story home?
Ken Lindner of Red Carpet Remodeling PRO answered:
Jun 3, 2014
John Ford, There are an abundance of energy efficiency upgrades you can do to your 2-story home. A question to your question - do you have a small or a larger budget? Small budget - 2 options: Attic I ... read more
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