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Fresh Coat Painters of Waldorf

26 ratings
Waldorf, MD 20602(240) 616-1880
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About this company

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Fresh Coat Painters of Waldorf

GuildQuality Member
Guildmember
Since 2019
Feedback Milestone
5 Consecutive Great Reviews
2019

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Help Wanted

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Professional Painter
Part-time employee
2 years of experience with painting carpentry and Fast Painting {{skill.name}}, 
Updated: Aug 25, 2019
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Crew

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Marlon Brown

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Fresh Coat Painters of Waldorf

Review by

The representative for FCP (Deeanna) was SUPER! She was very professional and a Great communicator. The job was done to my satisfaction and she made me feel like my concerns mattered! I definitely have plans to use them again in the future- She was worth 10 stars, but you only gave me 5 to choose from.
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    • Fresh Coat Painters of Waldorf

    Review by

    FCP is very professional and courteous. They allow you to track the franchise. This made me feel very comfortable.
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    • Fresh Coat Painters of Waldorf

    Review by

    My experience was so bad I feel I must leave feedback. I am not someone who would normally leave feedback, this may be the second in my 51 years. However, this was such a bad experience that I feel I must post feedback. I will try to keep this as short as possible but there are a lot of issues. First...

    Response from Fresh Coat Painters of Waldorf

    Oct 01, 2019
    Fresh coat takes pride in all things that we do! It is unfortunate that due to miscommunication and the lack of the owner not being present during the final walk thru. Extra labor dollars were committed when the owner selected the wrong color free of charge. There’s not another paint company that would do such a thing. As far as the Work completed it is required to have space and lighting throughout the home. For the conditions This project was completed in a good fashion, not perfect. This owner was compensated for this project.
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    • Fresh Coat Painters of Waldorf

    Review by

    I found the job that Fresh Coat Painters did to be very good.
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    • Comment on "Recognize Excellence"

    Waldorf , MD on Aug 24, 2019
    The lead on my particular site was excellent.
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    Comment on "Area Of Satisfaction"

    Waldorf , MD on Aug 21, 2019
    I am happy with the timeliness of the completion of the project. They got the job done on time, and cleaned up thoroughly. They were professional and were conscious of my time.
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    Fresh Coat Painters of Waldorf

    Review by

    Although professional and timely with their scheduled appointment, I was dissatisfied with the protection of my carpeting from paint drops. The painters left multiple paint drops on the carpeted steps leading to the basement. I would have thought drop cloths would have been used to prevent paint drops on the carpet.
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    • Fresh Coat Painters of Waldorf

    Review by

    Marlon, his daughter and their crew came in and painted our 4 bedroom house in 3 days. They peeled off ALL of the hideous wallpaper, patched holes and sanded down the walls. After everything was done we conducted a "walk-through" to mark touch-ups and they sent another painter out later in the week to...
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    • Fresh Coat Painters of Waldorf

    Review by

    Both the owner and staff were very friendly and attentive. They were sincere in meeting my expectations for the work required. I am quite satisfied with the results and found their pricing affordable. I would consider hiring again.
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    • Fresh Coat Painters of Waldorf

    Review by

    They didn't clean up after themselves. Initially, it looked like they were professional, but they left my house a mess and there is paint everywhere on my door knobs, counter tops, and carpets. They left their trash from the food that they were eating and they left the bathroom a mess.

    Response from Fresh Coat Painters of Waldorf

    Jul 20, 2019
    Fresh Coat of Waldorf completes projects with excellence. This home was your rental and our crews went above and beyond to provide an excellent service. We didn't charge for the large holes in the walls, the unsafe environment( grease all over the floors) or scent placed in the paint from your tenants and we provided extra paint. The carpets were very soiled and the house was vacuumed prior to leaving.There is not a paint company on the planet to complete an entire home paint in 3-4 hours. 3-4 days is about how long it takes. The paint teams are really great because we love to paint! Fresh Coat wishes you well in selling or renting your rental property.
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    Affiliations

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    • GuildQuality

    More about Fresh Coat Painters of Waldorf

    As a GuildQuality Guildmember, Fresh Coat Painters of Waldorf relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Fresh Coat Painters of Waldorf in Waldorf, MD; Brandywine, MD; White Plains, MD; Accokeek, MD; La Plata, MD; Mechanicsville, MD; Upper Marlboro, MD; Germantown, MD; Suitland, MD; Clinton, MD; and 7 other cities in Maryland.

    In this report, Fresh Coat Painters of Waldorf has published a summary of the customer feedback they've received since they joined GuildQuality in January 2019. In that time, 31 out of 64 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.

    Fresh Coat Painters of Waldorf surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Fresh Coat Painters of Waldorf customer, and if Fresh Coat Painters of Waldorf completed work for you after January of 2019 but you haven't yet received a survey, please let us know.

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