Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Kimberly K.
SANDSTON, VA, on Aug 27, 2020
Denise's crew did a great job, very professional, top-notch work.
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Answers from contractors near Richmond, VA
My brand new home has cracks in ceiling. You can also see where drywall meets, tape and nails. Should I be concerned?
The floor feels uneven. You can feel dips
Mason Hearn of HomeMasons, Inc. PRO answered:
Mar 29, 2022
Unfortunately, most new homes (particularly those built by developers) are built with little regard to quality and durability, by less-technically-savvy tradesmen at the lowest price point possible to ... read more
I have an issue with my Air Conditioning which is under warranty.
James Maust of Venture Builders Inc PRO answered:
Aug 5, 2015
You'll probably have to arrange a time to have someone meet them during their working hours
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