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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Answers from contractors near Richmond, VA

How and who do I contact with a complaint on a builder?

Mason Hearn of HomeMasons, Inc. PRO answered:

Jun 3, 2020
Not much info here to make a determination.  Drainage issues can be tricky.  Depends on what the builder was engaged to do (was the contract specific about installation of a certain system, or was it ... read more
Can we fix the interior of a "bow-shaped" window or do we have to hire someone to remove and replace it?

Bruce Wiegan of BNW Builders PRO answered:

Apr 18, 2015
Photos would be needed to give acurate solutions. Sorry.

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