Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Kevin G.
DUDLEY, NC, on Sep 07, 2019
Charlie was true to his word and got everything completed when he said.
Review by Susan M.
Morehead City, NC, on Dec 21, 2018
They were very professional, very courteous, helpful, cleaned up everything, and left the work site in a good condition.
Review by V.L.W.
Warrenton, NC, on Jul 09, 2018
Everyone and everything went well. Wish all things went as smooth.
Review by Cornelia H.
Enfield, NC, on May 03, 2018
The emergency I had could not have been handled more expediently, professionally, and with the best of service.
Review by Lorraine J.
New Bern, NC, on Nov 27, 2017
For having never gone through something like this before, they made it very easy for me.
Review by Russell R.
Havelock, NC, on Aug 06, 2017
Charlie and his entire crew were professional and courteous with the Reed family. Hilton and Charlie went over the top to assist us at all times. Very satisfied with overall job.
Review by Beverly S.
Spring Hope, NC, on Jan 17, 2017
Charlie Smith Builders, Inc. turned what was a nightmare into a dream.
Review by Don W.
Winterville, NC, on Dec 21, 2015
Charlie was always available when I needed him.
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Answers from contractors near Winterville, NC
Started with a construction company over a year ago. Now dragging on foundation. At what point can u cut your losses and hire someone else
Clifton Muckenfuss of Carolina Exteriors PRO answered:
Aug 26, 2019
Hello Katrina, sorry to hear about your experience thus far. Regarding cutting your losses and hiring someone else, all states are different, but a contract cancellation clause should have been outlin ... read more
What are the top 3 energy efficiency upgrades I can do to my 2-story home?
Chris Van De Reit answered:
Apr 2, 2014
I say insulation should be at the top of your list. I would also take a look at your water pumps.
Here's a few of the items we actuallyp ersonally suggest when going green: http://xtremegreenhomes.com ... read more
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