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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
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In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by D.M.-.
MUNROE FALLS, OH, on Oct 08, 2019
They did a great job. Second time in about 8 yrs. I used them again because they were awesome the first time. This second home disaster they handled just as well.
Review by E.A.K.
Chagrin Falls, OH, on Nov 03, 2016
Made a difficult process that much harder and expensive. In hindsight would not have used them had i known the process would end up this way. we got a nice house after the fire out their work but not without alot of heartache and headaches. Multiple mistakes and lack of transparency regarding the financial...
Review by A.R.W.
PARMA, OH, on Jun 21, 2015
The work that was done was satisfactory, but not the agreed upon work. The initial representative told me they would re-route the pipes in the bathroom so they wouldn't be against the exterior of the house. The contractors did not perform this work. When I asked them to re-route the pipes, another contractor...
Review by Shawn S.
Maple Heights, OH, on May 20, 2015
They took money from my insurance company and never started the job just kept putting me off with promises to get started I had to secure another contractor on my own
Review by Joseph M.
Bellaire, OH, on May 16, 2015
I was very dissatisfied. They came and didn't do what they were supposed to do. The only person that did any work was the woman packing up the stuff as they left.
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Answers from contractors near Penninsula, OH
Is it natural for water main to drip after it is turned on after 3 weeks shut off ? We had shut it off and drained before going on vacation
Pat Moran of Window World of PennOhio PRO answered:
Jan 15, 2019
Just behind the valve handle there is a "packing nut" that sucures the shut off valve into the body of the unit. Take a cresent wrench and tighten up that nut and this should stop that leak. No need t ... read more
What are some common mistakes people make when building a custom home?
Rob Myers of Myers Homes PRO answered:
Jul 11, 2015
The killer mistake that people make is they let money become too big a deciding criteria, and then suffer through the whole project because of it. First, don't do that! Don't let the money become a bi ... read more
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