Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Mary T.
ATLANTA, GA, on Feb 15, 2022
It was supposed to be a 12-week project that turned into over a year. We had multiple project managers, they either quit or left. Every part of the project they did, either had some mistakes or was messed up. They cracked the marble in our bedroom while installing a fireplace. They had to redo everything....
Review by LOUIE M.
DULUTH, GA, on Jun 04, 2021
All South Restoration did a good job. I am happy with the work. The only issue is that it took a while to get the schedule worked out and then it all went well.
Review by JACQUELINE B.
DACULA, GA, on May 20, 2021
The onsite manager, Rob, was amazing. He followed up with everything on a regular basis every day. He comes in and treats you like he's known you forever. That's really important. Great bedside manner.
Review by DEIA S.
MARIETTA, GA, on Feb 22, 2021
The contractors overall did well. There was a large lack of communication between us and the project manager.
Review by BETTY C.
ACWORTH, GA, on Feb 22, 2021
All South Restoration is an excellent company. They take all the customers needs in a time like I had into consideration. They do their best to please. It was absolutely a pleasure to work with them. Their carpenters are reliable and do a very good job. Thank you All South for all you done.
Review by L.H.L.
Cumming, GA, on Feb 16, 2021
My project manager was great, and kept me informed. Quality of work was very good.
Review by SARA K.
GAINESVILLE, GA, on Dec 31, 2020
I've already done this review many, many times. This is probably the 5th and no one has contacted me. I am still waiting for painters to come to my home and touch-up and maintenance documents for my 4 different tiles. Kelly has not returned phone calls and responded to emails to get this completed since...
Review by Dawn W.
Austell, GA, on Nov 18, 2020
It is a great company. They kept me informed about everything.
Review by Marvin B.
Clarkesville, GA, on Nov 09, 2020
All South representatives were very easy to work with, and we have no complaints with them!
Review by Lillian H.
POWDER SPRINGS, GA, on Sep 21, 2020
All South came recommended through my insurance carrier. They did a great job! I was pleased with their work from beginning to end.
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Answers from contractors near Cumming, GA
If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?
Robert Johnson of Southern Home Improvement, LLC PRO answered:
Nov 29, 2016
In twenty years it only came up once. It was an old house and the owner knew it was substandard. It is taken for granted by most people that a house was built to code and still in sound condition. It ... read more
We live in a condo and cannot attach anything to the outside of the building. We would like a patio cover or retractable awning. Is there anyway to do this?
Charles Clemons of Champion Windows of Chattanooga PRO answered:
Aug 20, 2016
I have seen some extremely nice patio umbrellas with large bases that can cover quite a large area on a patio. These do not attach to the home and usually do not attract HOA disaprovals. I'd also reco ... read more
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