Everything you need to know about gathering customer feedback
As many home improvement professionals know, Builder Funnel is an award-winning inbound marketing agency and HubSpot Gold Partner, …
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Intelligence
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AnnouncementsUpdate to Facebook Reviews Tab and WordPress Plugin
As GuildQuality makes moves towards improving and updating our programs, we are constantly introducing new and exciting features, like …
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IntelligenceThe impact of customer service
Developing quality relationships and delivering exceptional service is worth the effort. The best homebuilders, remodelers, and home …
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AnnouncementsGuildmembers2018 Pool & Spa News Service Excellence Award winners
Top 50 Service Excellence Award Since 2012, GuildQuality and Pool & Spa News have partnered together to power the Top 50 Service …
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AnnouncementsGuildmembersGet the most out of GuildQuality with a higher response rate
Over the past several years, survey response rates have been steadily declining. A recent infographic from SurveyAnyplace states that …
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Are your customers telling you the whole truth?
Let’s find out
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IntelligenceDon’t forget about the little guys
When it comes to your company, do you treat all customers as valued customers no matter how small? For some in the residential …
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AnnouncementsGuildmembersThe 2018 GuildQuality Service Excellence Distinction
Congrats to the 2018 Remodeling 550! The Remodeling 550, an annual feature since 2009, profiles the nation’s biggest full-service …
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IntelligenceLack of communication with clients can cost you
When it comes to your customers, silence isn’t golden according to this infographic from Salesforce. Concerns can crop up throughout a …
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AnnouncementsGuildmembersEnter the 2018 Indoor Makeover Photo Contest
This time last year, we held the 2017 Outdoor Makeover Photo Contest, and the transformations were pretty outstanding. Now, we want to …
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Life at GuildQualityWhat does it mean to have an empowered work environment?
Imagine a job where you have complete control over where, how, and when you work. It sounds ideal, right? This philosophy, also known …
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IntelligenceLife at GuildQualityThree key takeaways from Digital Summit Atlanta
Recently I had the pleasure of attending the 2018 Digitial Summit in Atlanta on behalf of the marketing team at GuildQuality. Hundreds …
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IntelligenceFour phrases that convert unsatisfied customers into fans
Even the best home builders, remodelers, and contractors struggle with the occasional unsatisfied customer. When you’re faced with this …
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GuildmembersIntelligenceLearn more and earn more with SEN Design Group
Two heads are better than one More often than not, small business owners are super close to their operations and may fail to see fatal …
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IntelligenceHow to stand out as a contractor
Although your children's obsessions with the latest trends in music, fashion and toys may indicate otherwise, standing out from the …