2020 First Quarter Market Predictions
Industry trends, predictions, and more! Since 2008, we've sent our Market Predictions Survey to our GuildQuality members to get a …
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GuildmembersIntelligence
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IntelligenceHow to attract and retain top talent
Talent acquisition is one of the biggest growth drivers for home builder and remodeling companies. Sure you could hire anyone who wants …
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IntelligenceFive tips for growing your home services business
No matter how big a company is, most owners want to see growth. If you own a small home services company, growing your business is even …
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GuildmembersI’d like to thank…
I’d like to thank… Hollywood's award season has drawn to a close, but we're just heating up. Over the years, we’ve learned some …
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What's your recommendation rate with your customers?
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IntelligenceHow to own your mistakes and use them to your advantage
Business owners today are fully aware of the importance of online customer feedback. You have likely already looked into strategies for …
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IntelligenceThree brags your customers actually want to hear about your business
The residential construction industry is extremely competitive. Whether you're a big-time builder or a local contractor, you should pay …
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IntelligenceSpend your off-season setting yourself up for success
For many residential construction companies, winter weather means less business. On one hand, that gives you well-deserved time to …
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IntelligenceHow to use your customer feedback from 2019 to win more business in 2020
Nearly all businesses spend time securing online reviews, because, without them, they know it's difficult to stand apart from their …
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IntelligenceHow to get your team’s buy-in on customer feedback
Customer feedback is an important aspect of growing a business; it provides the information you need to identify what your strong …
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IntelligenceHow to make customers happy every time
It is impossible to please clients all the time in every scenario. People make mistakes, and when those people are your workers, your …
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IntelligenceNine ways to ensure your website is mobile-friendly
Fewer people than ever are using traditional computers to find information online. In fact, up to 60% of your website's traffic comes …
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IntelligenceResponse rate: Why it matters (and how to increase it)
Your survey response rate is one of the most important factors to consider when administering a customer satisfaction survey. Imagine …
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IntelligenceFive reasons why you should take another look at your company’s mission statement
It might be time to rethink your company's mission statement Your company’s mission statement is one of the most important factors to …
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IntelligenceAre you making these eight marketing mistakes?
Are You Making These 8 Marketing Mistakes? As a professional in the residential construction industry, you want your business to be as …
