Introducing: GuildQuality Area Mailers
You've likely heard the phrase, "Your customers are your best marketers", and in the home improvement industry, this is especially …
GuildQuality Blog
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AnnouncementsGuildmembers
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IntelligenceHow to choose the right home pro
When it’s time to have work done on your home, choosing a contractor may seem like a daunting task. Where do you start? For most …
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IntelligenceWhat homeowners look for in a top contractor
Spring is right around the corner, which means homeowners are going to be looking for contractors to complete the remodeling projects …
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IntelligenceGathering customer feedback the GuildQuality way
Understanding how you're performing with customers is crucial to your company's success, and gathering feedback from your customers is …
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IntelligenceDo customers care about community involvement?
Technology such as social media and customer feedback portals have proven crucial in helping businesses relate to customers, but that …
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Are your customers telling you the whole truth?
Let’s find out
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GuildmembersGuildQuality Success Story: All American Exteriors
In 2013, All American Exteriors joined GuildQuality through their affiliation with the James Hardie Contractor Alliance Program. It …
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AnnouncementsGuildmembersThe ‘Gold Medal Entertainment Spaces’ photo contest winner is…
Thank you to everyone who participated in the 'Gold Medal Entertainment Spaces' photo contest! There were so many amazing projects …
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IntelligenceGuest Post: How to calculate gross margin per person
In today’s guest blog post, we’re bringing back Thad Whittenburg, President of Kitchen and Bath Global Partners. KBGP helps dealers and …
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IntelligenceWhy you shouldn’t survey customers yourself
When it comes to gathering feedback from your customers, you might be thinking, "Why don't I just do this myself?" Well, here are just …
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IntelligenceFive areas of customer dissatisfaction and how to dodge them
What makes a once happy customer pursue another contractor? Much like any break-up, trouble in paradise begins to brew when things like …
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Life at GuildQualitySeven ideas and practices that shape how we work at GuildQuality
A friend of mine once described one of the challenges of growth like this: We roll a giant stone up an enormous mountain, and when we …
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IntelligenceWhat makes a good home improvement customer?
If you could dream up your ideal customer they’d probably be great communicators, flexible, transparent, have realistic expectations, …
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Announcements
Introducing a new way to get Google reviews
In today's digital age, 93% of customers say that online reviews influence their buying decisions. In addition to influencing consumer …
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IntelligenceTips for making communication with customers easy
If you've ever been married or in a serious relationship, you probably understand the importance of communication. Things can take a …