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West Point Builders

15 ratings
120 East Ogden Ave Ste 23, Hinsdale, IL 60521(847) 608-1000
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About this company

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West Point Builders

We value each and every homeowner and commit ourselves to providing you with a level of quality and service that is unprecedented in our industry. We take that commitment seriously because we are pleased and proud that you have selected us to build your home. We exceed our customers’ expectations of quality and service by developing creative, value-added communities and homes for their lifestyle.

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
2-Year Anniversary
2018 - See more

Types of work

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Bathroom remodel (32)

Custom home (32)

Kitchen remodel (32)

New home (32)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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West Point Builders

Review by

Overall, we are satisfied with our home. The only concern that I have is the communication with the service team. We have had a really hard time getting all of our repairs completed for our 11 month walk through. Everyone at West Point is very friendly and knowledgeable. I just feel they need to work...
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    We couldn’t be happier with our home & the neighborhood.
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    We challenged West Point Builders with design and floor plan modifications which were executed to our satisfaction at minimal costs.
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    • West Point Builders

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    Buyer beware do not buy any property made by this developer. Period!
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    • West Point Builders

    Review by

    We are very happy with our home. We love our neighborhood and are very satisfied with our decision to build our very first home with westpoint gardens .
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    Affiliations

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    • GuildQuality

    More about West Point Builders

    As a GuildQuality Guildmember, West Point Builders relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of West Point Builders in Elgin, IL; Clay City, IL; and Downers Grove, IL.

    In this report, West Point Builders has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 25 out of 43 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.

    If you are a West Point Builders customer, and if West Point Builders completed work for you after February of 2016 but you haven't yet received a survey, please let us know.

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