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Sierra Structures Inc.

250 ratings
917 Ellis Road, Durham, NC 27703(919) 471-3500
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About this company

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Sierra Structures Inc.

Welcome to Sierra Structures, LLC, in Durham, NC. We are the most reliable and best priced fencing contractor in North Carolina! We complete projects ranging from simple residential jobs, like building a picket fence for your yard, to high security prison fencing, like Central Prison in Raleigh, NC.

GuildQuality Member
Guildmember
Since 2016
GuildQuality Master Award Winner
Guildmaster Award Winner
2017, 2018
Feedback Milestone
3-Year Anniversary
2019 - See more

Types of work

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Fencing (359)

Deck (62)

Screen porch (14)

Porch (8)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Sierra Structures Inc.

Review by

Most pleased with my new fence.
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    • Sierra Structures Inc.

    Review by

    Sierra Structures did a great job with our privacy fence.
    Mark as helpful

    • Comment on "Recognize Excellence"

    Angier, NC on Jan 02, 2019
    Angela Perry very pleasing to work with and very professional.
    Mark as helpful

    Comment on "Recognize Excellence"

    Youngsville, NC on Dec 27, 2018
    Liz in the office is outstanding. She is one of the most professional, polite and customer service focused employees I’ve ever encountered. She always follows through and I enjoyed my interactions with her.
    Mark as helpful

    Comment on "Recognize Excellence"

    Chapel Hill, NC on Dec 21, 2018
    Travis House, and Liz at the office
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    Sierra Structures Inc.

    Review by

    I am so glad we decided to replace our rotting porch with Trax. It is attractive, safe, and easy to maintain. I love the look of it. I like the precision of the materials and installation. Travis helped with the color selections and the two colors went together so well and match other structures around our house.

    Response from Sierra Structures Inc.

    Dec 21, 2018
    Dear Priscilla, Thank you so much for recognizing the work that Travis and Liz put into your project to make sure you are pleased. They are both top notch employees. You are right that you picked a great product and I am happy you are pleased. Thanks for the comments and we really appreciate your business. Ken Meashey
    Mark as helpful

    • Comment on "Area Of Satisfaction"

    Rougemont, NC on Dec 20, 2018
    Everything was done professionally and the work crew worked hard. If they couldn't be there on some days (because of weather), I got a call in advance to let me know. You do not know just how rare it is for companies to keep you in the loop anymore. They worked with us to find the best way to contain...
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    Sierra Structures Inc.

    Review by

    This was the nicest, smoothest, best-run project we've ever had. The project manager listened carefully to what we wanted and how we wanted it done. No high pressure - just a good quote. The work team was amazing. Nice, comfortable to have around, worked HARD, and did a beautiful job. We couldn't be any happier!

    Response from Sierra Structures Inc.

    Dec 21, 2018
    Sue, Thanks for the nice comments. We try to provide the best customer service and high quality. Jody is the best at meeting customer expectations and satisfying their requests. Michael Hiatt is a wonderful installer and does fabulous work. Thanks for the great comments and I hope you enjoy your fence. Ken Meashey
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    • Sierra Structures Inc.

    Review by

    My wife and I are more than satisfied with our fence and our new beautiful deck. Travis was easy to work with and very knowledgeable about construction. Liz was amazing from start to finish. The crews were prompt, courteous, and did superior work. I would recommend Sierra Structures to anyone who...

    Response from Sierra Structures Inc.

    Dec 19, 2018
    Dear Lee, Thank you for the kind comments about the fence and deck. It is nice to see your nice comments about Travis and Liz. Both are top notched representatives of our company. We are glad that we get this feedback on customer service and great quality. It is what we strive for here at Sierra Structures, Inc. Thanks again for the nice review. Ken Meashey
    Mark as helpful

    • Comment on "Recognize Excellence"

    Durham, NC on Dec 03, 2018
    I would like to recognize Jody, Liz, Raul, and his helper. Raul was amazing. He did not make me feel worthless. He kept a smile on his face, even when telling me about the dirt. I was very pleased. I appreciate them very much. Everyone was beyond. The project was amazing from start to end.
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    More reviews & comments

    Q&A with Sierra Structures Inc.

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    What are the landscape design tips and trends in 2018?

    Answer

    Dec 21, 2018
    We are moving to robotic mowers for our business location and my home. This will reduce the labor costs associated with lawn maintenance. We are also... Read more
    Can anyone share what to look for in a fence contractor?

    Answer

    Apr 7, 2016
    I would definitely look at reviews on Angie's List and GuildQuality. With these any contractor should be licensed and fully insured. We are a fence co... Read more

    Affiliations

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    • GuildQuality

    More about Sierra Structures Inc.

    As a GuildQuality Guildmember, Sierra Structures Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Sierra Structures Inc. in Durham, NC; Raleigh, NC; Chapel Hill, NC; Cary, NC; Wake Forest, NC; Hillsborough, NC; Apex, NC; Pittsboro, NC; Bahama, NC; Stem, NC; and 33 other cities in North Carolina and Nebraska.

    In this report, Sierra Structures Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2016. In that time, 288 out of 414 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2019.

    Sierra Structures Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Sierra Structures Inc. customer, and if Sierra Structures Inc. completed work for you after January of 2016 but you haven't yet received a survey, please let us know.

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