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Premier Pools & Spas of San Diego

33 ratings
5431 Avenida Encinas, Carlsbad, CA 92008(760) 476-0008
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About this company

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Premier Pools & Spas of San Diego

San Diego’s innovative and progressive design/build team is available to help you create your perfect backyard. From concept to reality, your premier design/build representative will help you not only to create your perfect backyard plan and design, but will also be integral in the process of bringing that dream to reality. More

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
5 Consecutive Great Reviews
2019 - See more

Types of work

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Pool design & construction (113)

Pool remodel/renovation (113)

Spa (113)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Premier Pools & Spas of San Diego

Review by

What should have been a very simple pool build was made miserable due to the project manager, Ryan. This guy is cocky, rude and clearly doesn't understand pools. He doesn't explain the equipment the way I would have expected. He couldn't answer any questions. My husband had to call the equipment manufacturer...
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    • Premier Pools & Spas of San Diego

    Review by

    Premier Pools & Spas of San Diego were absolutely wonderful. They were honest, communicative and very good designers. We are very pleased with our pool.
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    • Premier Pools & Spas of San Diego

    Review by

    Premier pools engineered our pool perfectly. It's on a slope. The retainment is done sturdy and strong. All the precautions were made. There were no cut corners for it. Getting to the end product was hard. The project manager was difficult to work with. But our engineer/designer played a good middle...
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    • Premier Pools & Spas of San Diego

    Review by

    Premier Pools & Spas of San Diego worked very hard for us. I think Ellieo and Ryan were both very knowledgeable and helpful. We would defiantly recommend Premier Pools & Spas of San Diego.
    Mark as helpful

    • Comment on "Exceptional Service"

    Valley Center, CA on Sep 19, 2019
    Julio was great throughout the whole process.
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    Comment on "Lead Source "

    Valley Center, CA on Sep 19, 2019
    I googled them.
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    Premier Pools & Spas of San Diego

    Review by

    Premier Pools & Spas did a fantastic job and we are 100% satisfied with the job. It was great working with them.
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    • Premier Pools & Spas of San Diego

    Review by

    We looked at a number of companies to install our pool. Dan from Premier Pools was the only one who took the time to walk us through the entire process and create a computer generated rendering video. Dan was always professional and responsive throughout the build process. In combination with Ryan our...
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    • Comment on "Exceptional Service"

    El Cajon, CA on May 31, 2019
    Ryan is a good supervisor , always seems to be thinking two steps ahead and always on the GO! That is rare to find in construction. Thank you Ryan.
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    Premier Pools & Spas of San Diego

    Review by

    We absolutely love our backyard remodel. Aaron, Jose and the rest of the crews made the whole process from design to completion a very enjoyable experience. They were professional, courteous and super responsive to all of our questions and requests. They explained each step of the process along the...
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    Affiliations

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    • GuildQuality

    More about Premier Pools & Spas of San Diego

    As a GuildQuality Guildmember, Premier Pools & Spas of San Diego relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Premier Pools & Spas of San Diego in San Diego, CA; Carlsbad, CA; San Marcos, CA; Vista, CA; Poway, CA; El Cajon, CA; Chula Vista, CA; Escondido, CA; La Jolla, CA; Oceanside, CA; and 15 other cities in California.

    In this report, Premier Pools & Spas of San Diego has published a summary of the customer feedback they've received since they joined GuildQuality in April 2016. In that time, 43 out of 113 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.

    Premier Pools & Spas of San Diego surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Premier Pools & Spas of San Diego customer, and if Premier Pools & Spas of San Diego completed work for you after April of 2016 but you haven't yet received a survey, please let us know.

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