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Pacific Builders has offered a variety of home improvement products for Northern California for over 68 years. Check out our weekly specials, and the photo gallery of our jobs.
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Projects
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Comment on "Area Of Satisfaction"
Comment on "Area Of Satisfaction"
Comment on "Recognize Excellence"
Comment on "Area Of Satisfaction"
Review by Margaret F.
Response from Pacific Builders
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More about Pacific Builders
As a GuildQuality Guildmember, Pacific Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Pacific Builders in Sacramento, CA; Elk Grove, CA; Roseville, CA; Carmichael, CA; Lincoln, CA; Fair Oaks, CA; Rancho Cordova, CA; Woodland, CA; Davis, CA; Antelope, CA; and 27 other cities in California.
In this report, Pacific Builders has published a summary of the customer feedback they've received since they joined GuildQuality in October 2015. In that time, 150 out of 263 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.
Pacific Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Pacific Builders customer, and if Pacific Builders completed work for you after October of 2015 but you haven't yet received a survey, please let us know.
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