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Pacific Builders

148 ratings
5421 84th Street, Sacramento, CA 95826(916) 383-3168
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About this company

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Pacific Builders

Pacific Builders has offered a variety of home improvement products for Northern California for over 68 years. Check out our weekly specials, and the photo gallery of our jobs.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
5 Consecutive Great Reviews
2018 - See more

Types of work

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Bathroom remodel (248)

Patio (248)

Siding (248)

Sunrooms (248)

Projects

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All project locations are approximate

Photos

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Showing 1-16 of 38
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Rocklin, CA on Jun 05, 2018
I was satisfied with the design Robert created and Richard met our expectation.
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Comment on "Recognize Excellence"

Rocklin, CA on Jun 05, 2018
I would like to recognize Carl because he was responsive and Jeff Copper the electrician did a great job.
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Pacific Builders

Review by

They are very professional and they did a great job.

Response from Pacific Builders

Jun 07, 2018
Thank you for your feedback. We value you as a customer.
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    • Comment on "Area Of Satisfaction"

    Rancho Cordova, CA on Apr 11, 2018
    The installers were very polite and cleanned up the job site very well when finished.
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    Comment on "Recognize Excellence"

    Rancho Cordova, CA on Apr 11, 2018
    Jeff Cooper, the electrician was exceptional!
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    Pacific Builders

    Review by

    Pacific Builders offered a wide selection of options to customize our patio cover. The color match to our house was excellent.

    Response from Pacific Builders

    Apr 12, 2018
    Thank you! We appreciate your business.
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    • Comment

    Davis, CA on Apr 02, 2018
    I was very pleased with everything. I have no complaints.
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    Comment on "Area Of Satisfaction"

    Elk Grove, CA on Mar 31, 2018
    I was satisfied with the whole job. I was happy.
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    Pacific Builders

    Review by

    They did an excellent job. I had them come to my old house and put on a patio cover. I liked it so much that when I moved I had them do 2 other patio covers here.

    Response from Pacific Builders

    Apr 02, 2018
    Thank you so much! We love hearing how pleased you are.
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    • Pacific Builders

    Review by

    This is the second home we've had a patio cover installed by Pacific Builders. They do excellent work and they stand behind their work. Several years after they put up the cover at our other house, we noticed a leak dripping off the ceiling fan light after a bad windy storm. The wind had moved something....

    Response from Pacific Builders

    Apr 02, 2018
    Thank you for taking the time to complete this survey. We appreciate it. Glad to hear you are pleased with our work.
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    Affiliations

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    • GuildQuality

    More about Pacific Builders

    As a GuildQuality Guildmember, Pacific Builders relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Pacific Builders in Sacramento, CA; Elk Grove, CA; Roseville, CA; Carmichael, CA; Lincoln, CA; Davis, CA; Fair Oaks, CA; Rancho Cordova, CA; Folsom, CA; Antelope, CA; and 31 other cities in California.

    In this report, Pacific Builders has published a summary of the customer feedback they've received since they joined GuildQuality in October 2015. In that time, 185 out of 305 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2018.

    Pacific Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Pacific Builders customer, and if Pacific Builders completed work for you after October of 2015 but you haven't yet received a survey, please let us know.

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