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Pacific Builders

131 ratings
5421 84th Street, Sacramento, CA 95826(916) 383-3168
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About this company

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Pacific Builders

Pacific Builders has offered a variety of home improvement products for Northern California for over 68 years. Check out our weekly specials, and the photo gallery of our jobs.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
2-Year Anniversary
2017 - See more

Types of work

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Bathroom remodel (248)

Patio (248)

Siding (248)

Sunrooms (248)

Projects

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All project locations are approximate

Photos

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Showing 1-16 of 38
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Recognize Excellence"

Sacramento, CA on Oct 15, 2017
Jake and Jim Norquist
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Pacific Builders

Review by

The only problem that we had, was at first we were told they would call us but we had to call them. I had to call three times to get them. Once I called the project manager himself everything went fine after that. It was just an issue with the front office. Everything else was wonderful. We love it and it's just marvelous.
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    • Comment on "Recognize Excellence"

    Sacramento, CA on Sep 26, 2017
    Jeff, the electrician, worked on both our jobs. We found him to be very helpful and making suggestions.
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    Comment on "Area Of Satisfaction"

    Sacramento, CA on Sep 26, 2017
    I was most satisfied with Pacific Builders because of everyone. They were very friendly and knowledgeable. We were very comfortable with having them come around. They began to feel like family.
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    Pacific Builders

    Review by

    This is the second time that we have used them. The first time we were very happy with the service and we are again. I am more than happy to recommend them to anyone that I know. We may use them again in the future to do additional work.

    Response from Pacific Builders

    Sep 28, 2017
    Thank you so much for taking the time to complete this survey. We appreciate you and your business.
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    • Comment on "Area Of Satisfaction"

    Davis, CA on Sep 17, 2017
    Product looks nice
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    Comment on "Recognize Excellence"

    Fair Oaks, CA on Sep 16, 2017
    I would like to recognize Dave McKeehen for his exceptional service. Dave was really good.
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    Comment on "Area Of Satisfaction"

    Fair Oaks, CA on Sep 16, 2017
    I was most satisfied in terms of the quality of the workmanship and products.
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    Comment on "Recognize Excellence"

    Orangevale, CA on Sep 14, 2017
    They were all good.
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    Comment on "Area Of Satisfaction"

    Orangevale, CA on Sep 14, 2017
    I was most satisfied with the communication.
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    Affiliations

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    • GuildQuality

    More about Pacific Builders

    As a GuildQuality Guildmember, Pacific Builders relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Pacific Builders in Sacramento, CA; Elk Grove, CA; Roseville, CA; Carmichael, CA; Lincoln, CA; Fair Oaks, CA; Rancho Cordova, CA; Woodland, CA; Davis, CA; Antelope, CA; and 27 other cities in California.

    In this report, Pacific Builders has published a summary of the customer feedback they've received since they joined GuildQuality in October 2015. In that time, 161 out of 272 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.

    Pacific Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Pacific Builders customer, and if Pacific Builders completed work for you after October of 2015 but you haven't yet received a survey, please let us know.

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