In 1999, One Man and A Hammer, Inc. began as a small, family-owned Northeast Ohio business focused on providing services to homeowners looking for a contractor that handles the small remodeling projects. We have now grown to six professional tradesmen and an office manager to handle the increased workload and high customer demand. We still provide the same high quality work, ingrained in Bob Gallese, President of One Man and A Hammer, Inc., since his childhood years. No matter where you’re at in the Greater Cleveland, Ohio area One Man and a Hammer is proud to serve this area and look forward to speaking with you. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (195)
Windows & doors (195)
Fire damage restoration (3)
Historic restoration (3)
Storm damage restoration (3)
Tree damage restoration (3)
Water damage restoration (3)
Bathroom remodel (2)
Interior painting (1)
Water heater (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Acclaim Renovations & Design relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Acclaim Renovations & Design in Mentor, OH; Euclid, OH; Lyndhurst, OH; Mentor On The Lake, OH; Willoughby, OH; Cleveland, OH; Willowick, OH; Willoughby Hills, OH; Perry, OH; Concord Twp, OH; and 46 other cities in Ohio.
In this report, Acclaim Renovations & Design has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 138 out of 199 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.
If you are a Acclaim Renovations & Design customer, and if Acclaim Renovations & Design completed work for you after March of 2014 but you haven't yet received a survey, please let us know.
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