I'm Joe Kennedy, and I have 10 years experience working with homeowners in their purchase of Pella Windows and Doors. I am proud to say that I was inducted into the Pella Corporation President's Club in 2012 for exceptional customer service. With so many options available, it's imperative to have a product expert help you decide which features and options are worth spending money on. Pella has been in business since 1925, has over 100 patents in the window and door industry, and has received more EPA energy-efficiency awards than ANY OTHER MANUFACTURER, including Andersen, Marvin and Jeldwen. They offer a full range of products to fit any budget. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Window & door replacement (41)
Pipe or leak repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Kennedy Windows & Doors, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Kennedy Windows & Doors, Inc. in Manasquan, NJ; Sea Girt, NJ; Toms River, NJ; Freehold, NJ; Wall, NJ; Pt Pleasant Beach, NJ; Spring Lake, NJ; Spring Lake Hts, NJ; Brielle, NJ; Middletown, NJ; and 11 other cities in New Jersey.
In this report, Kennedy Windows & Doors, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 29 out of 41 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.
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