Fronheiser Pools is committed to making their customers happy. From planning, building and servicing the pool, everything has been top notch! We're happy we chose Fronheiser!
Best Pool company in the area. I've already referred friends to Fronheiser.
Fronheiser is excellent to work with.
Fronheiser continues to provide top of the line service and products - i wouldn't consider dealing with anyone else! Thank you, Fronheiser Pools!
Areas Of Satisfaction - Always very professional and polite
Areas Of Satisfaction - Anytime we had an issue, it was always resolved. This is our third pool that we have had installed, we are happy with them!
I have been using Fronheiser for about 20 years and I would not use any other company!
Areas Of Satisfaction - I can't say anything bad about Fronheiser Pools.
Having our pool built was a seamless and stress free process. From our initial design visits with Adam, thru construction with Gary and his crew and now dealing with routine service issues with Ryan and Josh , everyone has always been professional and considerate of the end user. The store staff are also helpful and friendly when we visit or call .
They are always so nice to work with and come out to fix anything on my pool in a timely matter. I am glad they are my pool people
Additional Comments - Fronheiser reliability and service rivals or surpasses that of much larger competitors. That has been my experience. Stories from friends regarding their pool companies always make me feel that I made a great choice with Fronheiser.
My experiences with the staff at Fronheiser Pools over the many years have been noting but "Excellent" and they make me feel important.
Areas For Improvement - I have purchased two pools (not at the same time) and a Jacuzzi hot tub and in every case they have always meet or exceeded my expectations.
Areas Of Satisfaction - The people make the difference!! From the service area and in-store interactions everyone always seem genuinely interested in resolving any issue and make me feel as though I was important to them.
Additional Comments - Great job Fronheiser Team for always being there for us!
If there was a rating of 0 I would give that! The first Service Technician was professional and efficient. The problem was with the Sales person they sent later in the day. He was not well informed of their products, did not discuss financing options, provided a quote that is 3x vs other companies,... more
Advanced was there in advance of my return from vacation. They were extremely considerate of my situation and respectful of my home and my personal junque!
Overall good quality of work and satisfied for my cost. Communication within departs (sales - installers) could have been improved.
The design service was extremely helpful in designing our bathroom update. We had some ideas about what we wanted and the process our designer used to help her understand our tastes helped her but also helped us to see the options available and better think through what we wanted and what could wor... more
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