Types of work
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Historic restoration
Storm damage restoration
Tree damage restoration
Most helpful reviews
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Dan D.
Lititz, PA, on Jul 18, 2017
They made the process easy and painless. We were impressed.
Review by Roger C.
Red Lion, PA, on May 03, 2017
The representatives from Equity were professional in every aspect of the job from the day I met with the salesman to the day the job was complete. They went above and beyond my expectations. I was very pleased with Equity. The salesman was outstanding.
Review by Kori J.
Red Lion, PA, on Apr 28, 2017
My salesperson and my contact person were always available and answered any questions effectively and quickly. They scheduled my roof, gutters and wrapping. Our roof was done in one day! They have an extremely hard working and efficient team that comes in and does a beautiful job and the weather was...
Review by Renee W.
Windsor, PA, on Nov 09, 2016
Brandon was very well mannered, had over the top comm skills, and was very professional. He kept to commitments and always kept in contact with me.
Review by Chris C.
Elizabethtown, PA, on Oct 06, 2016
Equity Restoration installed a beautiful replacement roof in less than one day. The home owners insurance process did take a lot longer than I expected but was well worth the wait overall since my new architectural style roof is rated to last 20 plus years. Highly recommend Equity Restoration overall...
Review by Dave L.
Lancaster, PA, on Sep 30, 2016
I am not very happy with the job they have done because they have not finished it, thank you.
Response from Equity Restoration LLC
Aug 21, 2017
Donna and Dave, we are sorry to have sent your our post job survey prior to having the job completed to your satisfaction. I hope we have met your expectations with the quality of the completed job. Thank you for pointing out an area for improvement, it is the reason we send the survey. Thank you for your business.
Review by Joan W.
Lititz, PA, on Sep 07, 2016
When they first came and took a look (there were different stages of my roofing as we added rooms, etc.), I only thought the front needed a new roof. Jeremy checked it all out and when he came in and showed me what he had done and gave his assessment, it was very exciting. I was very, very happy. ...
Review by Rosalie K.
Red Lion, PA, on Aug 18, 2016
I was very well pleased with everything they did, and the way they handled things.
Review by Edward P.
Red Lion, PA, on Jul 21, 2016
Equity Restoration was very good, courteous, on time and worked hard.
Review by Stanely K.
Lititz, PA, on Jul 13, 2016
I was greatly impressed with your professionalism, & details.Greatly appreciate the follow up.
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Photos from nearby contractors
Answers from contractors near Lititz, PA
We're redoing my parents roof and their chimney needs some repair work as well. Is it better to do the masonry work before or after we do the rest of the roof?
Jessica Clark of American Quality Remodeling PRO answered:
Jul 23, 2018
Our recommendation would be to do the massonry work first and then roofing for a few different reasons.
1.This gives the masons freedom to step and walk on the roof without causing damage to the new s ... read more
Is a contractor responsible for returning things to their rightful state even if its out of the scope of their contract?
Dennis Gehman of Gehman Design Remodeling PRO answered:
Aug 6, 2015
The contractor should have told you upfront that they don't deal with security systems before messed it up. It seems fair to me to let the Contractor know that you expect them to pay the bill for the ... read more
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