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Douglas Carpet One

87 ratings
200 Alder Drive, North Aurora, IL 60542(630) 897-9600
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About this company

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Douglas Carpet One

Douglas Carpet One has all your flooring needs: carpet, hardwood, tile, laminate, vinyl and area rugs. You name it, we've got you and your floors covered.

Types of work

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Carpet (178)

Custom closet (8)

Flooring (8)

Garage door (8)

Projects

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Crew

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Tim Coleman

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Douglas Carpet One

Review by

Enjoyed working with Nora and Douglas Carpet One on our Kitchen and Master Bath remodel.
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    • Douglas Carpet One

    Review by

    We wouldn't consider any other source for flooring services. Douglas is a premier provider.
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    • Douglas Carpet One

    Review by

    I have been working with Belinda and Douglas Carpet One for over 10 years. They have always done a professional job for me, backed up any problems, and worked with enthusiasm at all times. Thank you!
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    • Douglas Carpet One

    Review by

    Douglas Carpet One does excellent work. We've used their services for replacing carpet and installing hardwood floors and are quite pleased with the results. The installers were very professional - they were on time (or even early) for appointments, made minimal mess, and cleaned up everything when they were done.
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    • Douglas Carpet One

    Review by

    Douglas Carpet One has been in business for many years and their staff is very knowledgeable and professional. Quality workmanship. Highly recommend!
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    • Douglas Carpet One

    Review by

    Happy with pre-finished flooring options in showroom, although I wish there were more traditional options. The latest craze of grey stains limits other more classic options. The staff at Douglas is very professional, helpful and friendly. Scheduling was timely.
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    • Douglas Carpet One

    Review by

    Everything was perfect.
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    • Douglas Carpet One

    Review by

    I couldn't have asked for a better staff and installation crew.
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    • Douglas Carpet One

    Review by

    We have been customers of Douglas Carpet for the past 30 years. We have always been highly satisfied and would certainly recommend them. They do excellent work, sell quality merchandise, and their prices are quite reasonable when compared to big box stores.
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    • Douglas Carpet One

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    They are highly recommended!!
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    Affiliations

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    • GuildQuality

    More about Douglas Carpet One

    As a GuildQuality Guildmember, Douglas Carpet One relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Douglas Carpet One in Batavia, IL; Aurora, IL; Geneva, IL; Sugar Grove, IL; St. Charles, IL; North Aurora, IL; Yorkville, IL; Elgin, IL; Montgomery, IL; Oswego, IL; and 10 other cities in Illinois.

    In this report, Douglas Carpet One has published a summary of the customer feedback they've received since they joined GuildQuality in January 2018. In that time, 112 out of 179 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.

    Douglas Carpet One surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Douglas Carpet One customer, and if Douglas Carpet One completed work for you after January of 2018 but you haven't yet received a survey, please let us know.

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