Located in the heart of Lancaster County, Aston Black provides unique kitchen and bathroom remodeling services, exceptional custom cabinetry and quality woodworking craftsmanship. We work with customers throughout Pennsylvania, Maryland, Delaware, New Jersey and Virginia. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (14)
Kitchen cabinetry (7)
Laundry rooms (3)
Bathroom remodel (2)
Design services (2)
Custom closet (1)
Design build remodel (1)
Entertainment centers (1)
Fireplace remodel (1)
Interior painting (1)
Interior renovation (1)
Master bathroom (1)
Outdoor kitchen (1)
Outdoor living area (1)
Windows & doors (1)
Wood flooring (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Aston Black relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Aston Black in Chester Springs, PA; Lancaster, PA; Bryn Mawr, PA; Philadelphia, PA; Landsdale, PA; Media, PA; Litiz, PA; Mount Laurel, NJ; Milleville, NJ; Landisville, PA; and 26 other cities in Pennsylvania and New Jersey.
In this report, Aston Black has published a summary of the customer feedback they've received since they joined GuildQuality in February 2014. In that time, 29 out of 44 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2016.
If you are a Aston Black customer, and if Aston Black completed work for you after February of 2014 but you haven't yet received a survey, please let us know.
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