About this company
View allAqua Pool & Spa Pros
Aqua Pool & Spa Pros has more than 100 years of combined pool and spa experience in all facets of in-ground pools, hot tubs, retail sales, and service. Serving the areas of Lake, McHenry and Kenosha counties. This hands-on experience is the most important factor that gives us the knowledge to choose the best products for you, our customers. We take great pride in our gold award winning service department, which repairs all brands of pools and hot tubs.
Feedback
What is this?What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Projects
View allPhotos
View allVideos
Most helpful reviews & comments
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Cloe M.
Comment on "Employees Professionalism"
Review by Newman C.
Comment on "Problem Resolution"
Comment
Review by Al M.
Review by Taryn M.
Comment
Comment on "Likely To Recommend"
Comment
Affiliations
View all- GuildQuality
- APSP - The Association of Pool & Spa Professionals
More about Aqua Pool & Spa Pros
As a GuildQuality Guildmember, Aqua Pool & Spa Pros relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Aqua Pool & Spa Pros in Lake Villa, IL; Antioch, IL; Lindenhurst, IL; Wadsworth, IL; Grayslake, IL; Gurnee, IL; Libertyville, IL; Ingleside, IL; Johnsburg, IL; Fox Lake, IL; and 9 other cities in Illinois and Wisconsin.
In this report, Aqua Pool & Spa Pros has published a summary of the customer feedback they've received since they joined GuildQuality in August 2015. In that time, 76 out of 151 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
Aqua Pool & Spa Pros surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Aqua Pool & Spa Pros customer, and if Aqua Pool & Spa Pros completed work for you after August of 2015 but you haven't yet received a survey, please let us know.
Flag this review
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.