Our Company: Tuckahoe Creek Construction was founded in 1990 and specializes in Luxury Residential Construction. We have built and renovated homes in such prestigious locations as Lockgreen, Westmoreland Place, Windsor Farms, Hampton Gardens, Sabot Hill Farm, The Meadows, Rivergate, Lower Tuckahoe, Mooreland Farms, Founder’s Bridge, Middle Quarter, Countryside, River Place, River Lake Colony, and in various other locations along the River Road and Cary Street corridors, as well as in the Cities/Counties of Goochland, Henrico, Hanover, Chesterfield, Powhatan, Lancaster, Surry, and Virginia Beach. We are a small, hands-on building company and pride ourselves on the quality of our craftsmanship, our attention to detail, and our client focused processes and service. Our operating model is one of transparency and fairness, and in 2003 we were awarded The Torch Award for Marketplace Integrity in Central Virginia by The Better Business Bureau, and were selected as runner-up for the International Torch Award that same year. In early 2010, Tuckahoe Creek was one of only 6 local firms honored with the Guildmaster Designation by GuildQuality and was the only such firm honored with Highest Distinction in the Richmond market. We have been honored to receive the Guildmaster with Distinction award every year since from GuildQuality. We have received the Best in Houzz for Design in 2014, 2015 and 2016 and Best in Houzz for Service in 2015 and 2016. We are also an EarthCraft Certified Builder. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (18)
Custom home (13)
Bathroom remodel (9)
Kitchen remodel (8)
Screen porch (4)
Swimming pool (3)
Windows & doors (2)
Bedroom remodel (1)
Covered porch (1)
Driveways & sidewalks (1)
Exterior trim (1)
Exterior upgrades (1)
Interior painting (1)
Laundry rooms (1)
Masonry or brick work (1)
Master bedroom (1)
Outdoor living area (1)
Replacement roof (1)
Retaining wall (1)
Water damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Tuckahoe Creek Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Tuckahoe Creek Construction in Richmond, VA; Midlothian, VA; Manakin-sabot, VA; Manakin Sabot, VA; Ashland, VA; White Stone, VA; Irvington, VA; and Rockville, VA.
In this report, Tuckahoe Creek Construction has published a summary of the customer feedback they've received since they joined GuildQuality in June 2005. In that time, 54 out of 64 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
Tuckahoe Creek Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Tuckahoe Creek Construction customer, and if Tuckahoe Creek Construction completed work for you after June of 2005 but you haven't yet received a survey, please let us know.
Tuckahoe Creek Construction is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Tuckahoe Creek Construction must survey all of their customers.
If you are a recent customer of Tuckahoe Creek Construction and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Tuckahoe Creek Construction's application.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.