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It wasn't what I expected. It wasn't professional like I thought it would be with the installers and everything and to me that was disappointing. They had to come back out and redo the window.
They fixed the glass in a broken double pane window. I could have replaced the whole window for what I paid for the glass to be fixed. The installation guy said he had never seen the type of mechanism that my window had to crank it open...which seemed weird. And he said it was broken, so he took the... more
They did a good job explaining what they would do and why we should select them for our job. The overall experience was good but longer than what I would have thought.
The owner came to give us an estimate, by himself with no ladder, and expected us to assist him in getting up on a second story roof. While the main installer was very helpful and professional, the person who was supposed to help him showed up an hour late, so he continued the work by himself. After... more
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