The one area that I think they're kind of lacking in is that it seems like at the conclusion of the job, when it came time to tie up lose ends, particularly concerning my inspection of the work, it felt like they kind of dropped the ball. I paid them and so they were just like whatever. I've been trying to find out about my inspections for weeks. I'm having to do a lot of leg work on my own and I feel like somebody ought to be keeping me informed. Other than that, I thought they were great.
Excellent service. Arrived as scheduled. Completed carpet cleaning in a thorough manner, moving furniture as needed and spending extra time on the high traffic areas. Very nice technician - courteous and spent extra time showing us areas of concern with the carpet. Highly recommend for future wo... more
It was overall a really great experience working with them and getting this project done.
They are outstanding in their workmanship and personal touches.
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