Recognized Excellence

Recognized Excellence - Jim the lead carpenter was very knowledgeable and we felt he went out of his way to do everthing right.Mark the project manager and Bill the remodeling consultant were both very responsive to any issue or concern.

Recognized Excellence

Recognized Excellence - Jim Gilles - He was terrific to worrk with. He was always friendly and on time and pointed out any problems beforehand and the best way to deal with them, I never felt I was getting second-rate service or a rush job. Kudos to Jim!

Recognized Excellence

Recognized Excellence - Don Feidt - superior communications; does an excellent job of addressing my concerns; responds to messages quickly; friendly and respectful.

Recommend Builder

Recommend Builder - I already have done so to a couple of friends.

Additional Comments

Additional Comments - All the people I've encountered at Case have been wonderful in explaining what's to be done and addressing all issues I have raised. All are very professional, courteous, and do an excellent job.

Any Changes?

Any Changes? - I already have changed everything! There is nothing that I can change anymore because I have had Case come out and do it! We love working with them.

Additional Comments

Additional Comments - It's the greatest outfit; I've had everything from bathroom repair to siding put on the house. He has top-quality people working!

Expertise

Expertise - They did a lot of repairs, but they knew exactly how to make those repairs.

Schedule

Schedule - Right on schedule.

Budget

Budget - Everything was quoted and within budget.

Construction Quality

Construction Quality - I've used them for years, and always been satisfied.

Future Work Follow-up

Future Work Follow-up - I'll definitely contact them. This was repairs to get this house ready to sell; but I'll have to wait until the market comes back, and then I may need them on whatever we buy. They would be the first I'd contact if we have any further work here or in the new house.

Recognized Excellence

Recognized Excellence - The only thing I'd say is that their craftsmen, their workmen, are amazingly knowledgeable and skilled. They have every one of them so well trained. They are well trained and experienced; very knowledgeable and helpful. They do things as fast as they could be done, as well as they could be done. They give me options and make suggestions. They are just a delight. I wish I could have them build a house, and if the opportunity arises for more work, they're the first folks I'll call.

Additional Comments

Additional Comments - Excellent people, excellent work. They are just an excellent firm - it is quite amazing!

Future Work Follow-up

Future Work Follow-up - I have their cards. Every single man on each project I have had has been excellent! They came up with a couple of things that I never thought of having done in the project .They didn't just do what I wanted but thought of more that could be added that would benefit me.

Additional Comments

Additional Comments - They have been out here 3 or 4 times and every project has been wonderful.

Additional Comments

Additional Comments - They did a great job. If ever I am in need of Case's service I will give them a call.

Recognized Excellence

Recognized Excellence - Bob was very helpful and it was not my first time with him. He was a very good workman.

Recognized Excellence

Recognized Excellence - I would like to say Jim did an excellent job. He came up with really good solutions to make things fit and happen.

Recommend Builder

Recommend Builder - Already have

Additional Comments

Additional Comments - We would recommend them to anybody

Recognized Excellence

Recognized Excellence - Don. He has been wonderful and very helpful to us.

Recognized Excellence

Recognized Excellence - The roofing contractors were probably the best people we had. The front office staff was also remarkable.

Easier Than Expected

Easier Than Expected - Bob was very helpful and always willing to answer our questions in a timely manner. We are very grateful that Bob was able to call the roofers and get us back on schedule when we changed our minds.Bob was also extremely understanding and worked quickly to resolve the issues that came up such as cracked tile, a broken window, and leaking in the roof during installation. I appreciated the fact that he simply took care of it.

Recommend Builder

Recommend Builder - I would definitely recommend CASE. Overall the project was a great success. We are very happy with the outcome and would be glad to use CASE again.Often you hear horror stories about contractors, we have none. CASE did quality work on time and on budget. They completed all follow-up work quickly.

Future Work Follow-up

Future Work Follow-up - We would call Bob for anything we needed. It was so much easier than dealing with stuff ourselves.

Additional Comments

Additional Comments - Their choice of subcontractors was excellent. We were so pleased to have them here at the house. They were courteous, and willing to explain what they were doing. We had a wonderful experience.

Recommend Builder

Recommend Builder - Definitely.

Recognized Excellence

Recognized Excellence - I would say Bill Wilder. He was just a real class act to work with. I would also say Jim, the lead carpenter, his craftsmanship was really high quality.

Additional Comments

Additional Comments - When I can afford it, I'd love to talk to them about working on our kitchen.

Recognized Excellence

Recognized Excellence - Jim was outstanding to work with! THe entire staff did a great job.