ProBuilt is a custom home builder, remodeler and light commercial contractor serving Northeastern Ohio. "Building Better" is our motto and mission.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
New home (297)
Commercial construction (76)
Custom home (10)
Basement remodel (1)
Interior upfit (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, ProBuilt Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ProBuilt Homes in Concord, OH; Mentor, OH; Willoughby, OH; Willoughby Hills, OH; Painesville, OH; Perry, OH; Chardon, OH; Eastlake, OH; Madison, OH; Kirtland, OH; and 53 other cities in Ohio, North Dakota, Michigan, South Carolina, California, and 1 other state.
In this report, ProBuilt Homes has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 245 out of 338 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.
ProBuilt Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a ProBuilt Homes customer, and if ProBuilt Homes completed work for you after September of 2011 but you haven't yet received a survey, please let us know.
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