I have recommended Wine Country Roofing to several people I know
Upfront and honest, I would gladly refer them to a friend.
Clean - They were always professional and did a full cleanup when the job was completed.
Safe - All worker used safety gear while working.
Respectful - They were very respectful of keeping a clean work area and not damaging any landscaping.
Communication - There was a price increase from the original bid, but it was necessary based on findings after the tearoff and Max worked with me on the additional charges.
Quality Of Workmanship - I am very happy with the quality of the job and the exceptional warranty.
I was impressed with crew that replaced my roof. They were efficient and thorough. The area around my house was clean at the end of the day.
I highly recommend this company.
Recognized Excellence - Hilario was a very responsive project manager. Israel and his team worked very well and cleanly. Max presented the company and explained technical options to me in an understandable way. Miguel and Aprile provided very effective back office support regarding invoicing.
WCR has a great staff and competent skilled roofers. We are please with the work they did for us.
Recognized Excellence - From the owner who gave the estimate, to the scheduler, to the foreman, to every member of the crew, all were helpful, hard working and courteous.
The entire process from initial inspection and bid through to the promptly finished job was totally professional and exceeded all expectations. Everyone involved was friendly, knowledgeable, and communicative.
Excellent work at fair prices. Friendly and easy to communicate with. We have already recommended them to our friends.
Areas Of Satisfaction - I was most satisfied with their communication. They did everything they could to answer my questions.
They were professional, organized, and knowledgeable. The crew was well-trained, and they worked well together. I am a former contractor, so I know how to spot people that have been trained to work together in an efficient team effort. The crew was very efficient and well organized. They also have an excellent working relationship with our solar installer.
We are very happy with everything that went on with our job.
They were very patient, knowledgeable, and very thorough in their explanation. The team was very nice and professional as well.
They are an excellent company and I would highly recommend them.
Wine Country Roofing did a great job! They did everything they said they would.
Wine Country Roofing was very professional and on time. They were also respectful of our stuff.
Your communication was comprehensive, your field staff was friendly and informed and the end product was high quality. We were given good advice, treated with respect and when a minor issue came up you didn’t hesitate for a second to make it right. We had an excellent experience. I look forward to working together again in the future.
I am so pleased that I chose Wine Country Roofing. They made a stressful time for me much easier.
Love working with them! Great service, quality product and reasonable pricing!
I would recommend them to anyone. They were great and never any problems!
They were very competent, very knowledgeable, and I got a good buy on the roof, gutters, and skylight.
We already have recommended them to a friend.
Did a professional job with minimum disruption. Recommend.
Areas Of Satisfaction - The whole thing from start to finish, was very easy and they gave us a fair deal. They did wha they were suppose to do and showed up on time. We are very satisfied!
Areas Of Satisfaction - I was most satisfied with my overall experience.
Recognized Excellence - I would like to recognize Max for his exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wine Country Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys