I am still waiting on them to get back with me. The installation was on the 17th of July. The salesman is supposed to get back with me today, so we will see.
Expertise
price was higher then most
When people contact the salesman after he has made the sale he needs to RESPOND, mine didn't.
Leo Acevedo was phenomenal. We shopped around quite a bit and wanted someone to come in and not give a 90-minute presentation.
He was wonderful! It was less than an hour; he showed us an incredible presentation and was very kind and patient with us. We really were impressed with him.
Excellent product, efficient installation. Thank you.
The windows may be ok, but Window Nation's communication and follow-up were terrible. 69 calls! I always got their message stating to hold on. Then it would come on and say press 1 to receive a call back. I would do that and never get a call back. It said press 2 to leave a voicemail. I would leave a voicemail for them to call me back, and they never did. No one calls back. I made 69 calls and 3 calls to the national office before I got a callback for someone to help.
Window Nation did an excellent job, and they were quick.
was good. on time. good job
Fast efficient excellent work.
The installer was fast and got to the point. They got everything looking good in a short period.
I will recommend them to anybody, and I already have to a couple of people because they do a very good job.
Long story but I will leave review on website. Also after first big storm, had water in windowsills. Had to put a towel in the outside sill for 2nd storm and it was soaked.
Quickness, excellent install.
They came in and knocked it out, real quick. It looks professional and good.
From the moment Jad walked through my door to discuss product and pricing to when Angel and his crew left, I was very satisfied with their professionalism, willingness to listen, patience, and friendliness.
My windows do not match my woodwork. I am missing a screen.
I liked the salespeople; they were very thorough and communicated very well after the sale, keeping me informed on the progress of my windows, receiving the windows, and the installation.
The guys were very nice and polite and did a nice job on install. I'm disappointed with the caulking on the inside, how hard the sliding doors slide. Also the outside I was told you would use the same plastic wood like trim that was already on the house and the windows were wrapped with aluminum which I'm worried it will dent.
Very professional, the windows are much higher quality than any other window I have purchased in the past. Everyone is courteous and they all strive for excellence
Good windows, efficient installation, good price
Caulking not always smooth and some siding was broken while installing windows. I was not told.
The new windows look great, but the installation process was frustrating and disappointing. We were originally told that four installers and a supervisor would be present, but only two installers showed up. As a result, it seemed they rushed to complete the job, which likely contributed to the noticeable damage throughout the installation. Nearly all of the window casings were damaged, and some were left with visible dirt or other substances. Several windows had a sticky adhesive residue that took a significant amount of time and effort to clean off. There was also damage to the surrounding exterior areas, including the walls and sills.
The installers were also supposed to replace several window sills, but I had to remind them twice during the process. They claimed they had not been informed about that part of the job, which led to further delays and added to the confusion. The quality of the installation in those areas now looks rushed and unprofessional.
I contacted the company the very next day to raise my concerns, but it took nearly a week to receive a response—and that only came after I sent multiple follow-up emails and made several phone calls. While the windows themselves are visually appealing, the overall experience, communication, and workmanship fell far short of expectations. We chose Window Nation based on the promises made by the salesperson, who assured us the installation would be smooth and professional. Unfortunately, that was not the case.
I would definitely recommend Window Nation to a friend. They did a thorough job and were very professional.
Great job. Very friendly installers and cleaned up before they left.