Window arrived broken/shattered glass this should have been checked at the warehouse and install should have been rescheduled prior to removing my existing windows. Installer installed a smashed window and I've had to look at a blue taped window since May 27th. This is unacceptable!
We are pleased with the windows and the installation but feel WindowNation fell short in a couple of areas…addressed in later comments.
The only thing I can say is that the installation was fast, every other aspect of their customer service is extremely poor. We have been waiting 8 months for repairs from the installation and windows made incorrectly, which we had reached out to them 2 days after installation about.
Excellent quality windows, very efficient installation.
2 windows are still broken from installation i tried to fing out when they are going to make this right, nobody returned my call. So im ready to call the BBB and AG about it. See if they get a reply
I am pleased with my windows, but had some issues.
Toyal projrct
From the first guy, the salesman, to the technician that did the work, it was very easy and no pressure. I talked about what I wanted done, and they came back with some options. We moved forward with it and are extremely satisfied with the new windows. Our old house looks modern now!
Window Nation has not come back once to check on the quality of the installation that was done.
The original Installers did a terrible job,,the guys you sent back were great!
Overall, Window Nation did a good job.
Your service to your custme
I have a window that was incorrectly installed in my downstairs bathroom the glass in the window was supposed to be obscured as it is in the bathroom however my windows were installed months ago and I've been attempting to get this fixed and it has yet to be fixed. He first attempt at fixing the window took multiple months for the part to come in and it wasn't correct and now I'm in the holding period again of waiting again and have not heard anything about when my window might be fixed
Their work was not professional. I have been dealing with them since March 23rd, and they still have not finished everything up.
the window sills are not very sturdy and sealed
I am not as happy as i thought i was going to be with them.
Unfortunately I can't give a better rating at this time due to the following issues:
Ordered Hunter Green Windows
--Received White
Was told $2k would be deducted from my loan.
--Two months into payment & the loan company hasn't received any documentation requesting this discount.
--Had to lodge a complaint against Joshua Tober since he has been handling this issues. On 07/13/26, Joshua stated he submitted the docs to his accounting department in May when I called on 05/15/2026. When I called again on 06/15/2026, I was reassured that it was all being taken care of when I spoke to Joshua.
-- When I called on 07/13/2026, Joshua explained his Accounting department was the one to drop the ball on this & that he would get on them about this but he didn't seem happy that I logged a complaint on him. I can't help that he's the only one I can hold responsible at this time as apparently the Accounting dept doesn't have a direct line or contact. Sets Joshua up for failure in these cases Unfortunately but I can't help that nor will I feel guilty for my decision.
Price was good. Service was on time and professional. Cleaned up.
I think the windows are good quality.I had called several companies to come out and give me estimates that did not show up.1 did show up and said it was " too much work".
I'm very satisfied with the windows. But I am old school and I don’t like not having a hard copy of my sign contract.
Install on the first date told to the customer.
Great workmanship and expert installers.
Window Nation was really good to work with. In my opinion, it was one of the best bids we received during the bid process. The job they did was really good. I was very impressed with the guys who did the job; they did a really nice job with the windows in the house, and we really appreciate what they did.
The installation was of good quality.
I was very happy with the service, and they were punctual and very courteous.