Everyone should get new windows
An overall positive experience.
Window Nation was supposed to repair the front window, and they put a board on the bottom, but right next to the board are rotten spots that have not been taken care of. There is a small hole in one of the brand new windows in the bathroom. It is a very small hole, but it is going to grow. I had a coupon for zero interest that they did not even try to get for me. My best interests were not prioritized. Instead, they charged me $13,000 for the windows and charged me another $8,000 in interest. I think they should have tried to get the coupon applied, but part of it is my fault because I was pressured. I am totally unhappy with the entire service. However, the installers were awesome.
Windows and installation were superb!
The crew was good, efficient, clean, and great guys.
The installers were very professional and did an outstanding job.
Neat, professional, moderately priced
Process was informative and efficient
The process was great, from start to finish. The sales team was very knowledgeable the installation team was excellent. We really like the door and are very happy.
Salesman was very good at explaining service and windows very professional very nice
We were happy with everything, with the windows and the work.
The whole process was painless and my windows were installed quicker than expected
Yes. The service was great 8
Product was not as special as explained in sales pitch. Caulk used was common brand found at Home Depot. Installers were from Home Depot. Next time I would go to home Depot.
Our installation technician was excellent. EG was by himself and he did a fantastic job.
We would not be exaggerating to say that our overall experience with everyone was awesome. They were very knowledgeable , explained everything in detail, courteous, on time, and great to work with. From the very first, When Dexter came to the house, and set us up with everything, to the great guys who did the installation ,extremely satisfied! Thanks to all of them!
This is the second time we have used Window Nation within the past year, both times to install 8 windows. My wife and I were extremely impressed and satisfied with the overall experience. The communication from my initial request to the measurements to the progress of the windows to installation was excellent. We requested the same installers as we had the first time and once again they were tremendous. Alex and Vitale were very professional, neat, courteous and cordial. They were very competent and were very carefulnot to leave a mess. We highly recommend them and the company.
They were efficient. They got the job done very quickly. They did not speak English.
I call in about the screams is bent. No one got back in contact with me yet.
I was very happy with the process of my window installation
Yes I would recommend WN to my friends with the caveat that they pay cash. Advertising is misleading
Our overall experience with Window Nation was excellent. The company quoted costs that were reasonable as well as giving timelines for installation and completion of project. We thought that the email notifications for timing and installation were in consideration of our work schedules. Jason, the representative of Window Nation, was very knowledgeable about the product and personable. The installers were professional and worked within a reasonable amount of time to complete the work. They provided a demonstration of the windows and took time to answer all of our questions. All were very accommodating to our work schedules. Excellent work!
They were helpful and able to get a price that worked for me
Process was easy and windows arrived quickly. Pleased with all who we worked with. Installers were friendly, courteous, and knowledgeable.
We've already told several people about how happy we are with our experience so far and will definitely recommend Window Nation to anyone we hear of needing your services.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Nation as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys