I am very happy with my completed project to replace 4 windows and have a new door installed. Everyone I worked with was very courteous and professional. I am grateful that financing was available for me to get this project done. I would work with Window Nation again in the future.
Front to back, staff and communication was great.
The salesman was lovely and the product seems good so far. Communication was very poor around scheduling the final measurements and installation. For the measurements - I confirmed one timeframe repeatedly, but the man didn’t show and then said he was told a different timeframe. For installation- we had one understandable weather delay. We rescheduled and they never showed up or contacted me. I called customer service twice and was told there were truck issues and delays, but the team was still coming. When they still never showed, I called my sales and financing people who finally connected me with the installation manager. He investigated and told me the job was canceled and I should have been notified, but I wasn’t. He did what he could to resolve the issue, but the stress and frustration of having to hunt down the information and then live in our house for another couple days with furniture moved and window coverings down was too much.
The installation was acceptable but they pocketed change from my change jar and also left without reinstalling window blinds nor put anything back in place. I am partly disabled and 80 years old. They left no paperwork of any kind. Very poor
I am pleased with the crew. Thy are friendly, helpful and informative. They did an excellent job.
Confirm air leaks prior to departing work area or project.
With overall experience, the salesperson, the measure personnel, and the installers were nice, but setting an appointment was horrible. If I could've gotten my money back, I would've.
The install team was very thorough, clean, and addressed minimal areas that needed cleaning on the outside window. This was the second window replacement work order and the experience was much better than the first a month prior.
The professional way everything went.
It was an easy and great experience.
I thought that the entire experience was good. They initially installed 9 windows in 4 hours, and I thought the installation time was short, but it was very professional and I am happy with what they did.
It was smooth and fast.
They were on time, did their job and cleaned up well.
They have excellent windows and installers. Everything was very good.
Sergii and his team did a great job. We have nice windows that were easily installed. The time from sales to measurements to installation went quickly.
They were very thorough, very polite and very neat and orderly.
I would not recommend them at this moment.
Done in a very professional manner with outstanding results.
From the initial appointment to the finish install, all were informative and pomrofessional.
The windows value for the quality was greatly appreciated
Sam who was the sales associate was very professional, very friendly, and very patient. I really appreciated working with him.
I thought they did an excellent job.
The quality of the product and the quality of the install very happy
I still need 2 screens replaced, until then, I will not complete the survey.
I'm very pleased with the windows.