I was very disappointed that 21 days after my contract was signed, my salesperson contacted me and said that I needed to pay $1500 additional for the finance option i chose and signed the contract for… *21days* prior. I went back and forth with him as I felt it was ridiculous it wasn’t determined prior to 21 days after my contract was signed especially considering what the consequences would be if I were to break contract. I was ready to give another company my money instead as I did not want to work with a company not willing to honor a signed contract. My contract was eventually honored but it out a bad taste in my mouth that it was even a problem. Prior to that I was planning to recommend 2 friends but after that I changed my mind.

I would recommend if my windows get completed. There are a few unresolved issues that need to be rectified before the recommendation.

I like the quality of the materials for the window and they were prompt with giving us a measurement and installation appointment. Overall, it was a good experience and I am happy with the service.

I would say they were patient and knowledgeable and courteous.

They did a great job; they were timely and courteous.

I would recommend Rick my salesperson and the Install Team. 👍

The first time Window Nation came out, I bought four windows, and it was almost $10,000.00. The second time, I bought six windows, and it was $5,700.00. I'm trying to figure out what happened between the first and second time. If the price dropped, I don't understand. Did they gouge me the first time and make it right on the second time? I'm asking myself why only four windows with the buy-two-get-two-free deal were $10,000.00. This time, I bought the windows on sale, and they did talk about a senior citizen discount and other ways to save, but at the end of the day, I'm looking at four windows for $10,000.00 versus six for $5,700.00. Something isn't right. It's not like I got a free gift. I didn't get a free gift.

Anything was great. I have an issue with my front door John said he sent it to the right place for someone to come back out.

We were very pleased with the measures that were taken to satisfactorily complete the installation. They were willing to spend extra time if it took extra work. We had issues with a bay window that had more than was anticipated.

Don't feel the slider was made for the opening. I had an inch and 1/2 gap at the top.

Excellent service and excellent prices

The whole experience was great, from Mike the sales rep who came out to give us an estimate to the installation team. Everybody was fantastic to work with and professional. Also the windows look great and are keeping the house cooler during this heatwave I am excited to see how well they keep the house warm during below freezing temps in the Midwest winters.

Work done efficiently . Am very pleased with the work.

They worked very efficiently and professionally.

The sales team, customer service and installation crew were all top notch!

I had to make 2 or 3 requests for someone to come out to fix our windows that would not lock properly. It seemed to occur when there was a weather change. I am hoping that once the weather gets chillier that I don't have to call again for the same issue.

My landscaping I the front of my house was destroyed. Trying repeatedly to speak with a manager to no avail.

They did a good job putting everything in, but it was more expensive than I really wanted to pay.

They came on time and did a great job cleaning up after themselves. They were very polite, and did what they were supposed to do .

Everything was fine.

Well, I'm not sure how they would do that, but I was 99% satisfied. But when they finished the installation, everything went great. Everything was going well. The installation crew was on time. They did a very professional, very efficient job. They finished in a very timely manner. The problem was that there was one window that was left off the account that they didn't bring, and the salesman didn't have it included on the initial write-up. When they came out to measure for the windows, the gentleman that came out said he'd add that to the list to be done. They had it on record, but they didn't bring the window. When I'm trying to straighten it up with them and everything, they're just brushing it under the rug and not taking care of me.
I think I should have been taken care of. So I'm very displeased with that end of it

Hard to communicate with the installers over preferences and issues

Window Nation showed up and showed out really well over here. They were very professional.

Very clean and fast at installation and removal of the old windows

I loved the smooth process for our project. I am frustrated with the problem resolution.