My window opens crooked and it cannot be fixed is what I’ve been told.
Window Nation's work was very well done.
The windows have been keeping the cold out; before, my room temperature would get as low as 64 degrees. It has been a big improvement with the windows; now it stays around 69 degrees.
Build quality not what we expected for the price we are paying.
They sell a good quality product.
Prompt service with installation
The clarity of the presentation and the excellent job by the installation team.
The installation team did a nice job, however I am assuming the windows were shipped with marks they couldn’t remove. They did try as well as I did too. So I have streaks ( marks) on my window (s) that are visible to the eye. They also had a hard time removing 2 windows and whatever they sprayed ( something with an oil base) has stained my wall.
Price was well above our budget, so we had to reduce the size of the order.
Overall we are happy with the choice we made. What is disappointing is the price offered was only good the day of visit. And we were not allowed the 0% financing for 5 years and the special offer. That was the biggest disappointment as our project was extremely expensive.
Had some caulk issues that were supposed to be corrected but no one came out as weather was bad. Was never rescheduled.
I had a good experience. It took three months, but it was worth the wait.
Goodclean up vs another well known window who left me with fixing up trim.
The whole process from start to finish (set up call to install ) was all completed professionally and in a timely manner.
They were excellent. The guy who first came to look at the window was very polite, respectful and helpful. The guy who came to measure the window did his job in about 15-20 minutes. The 2 guys who came to replace the window did an excellent job.
Overall, the experience was very good with a few minor disappointments. The windows look great.
Everything that you're asking about in all the following questions. The installers were very good & the product is certainly better the what was installed originally.
When they tell you they wrap, their version of wrap is not like everybody else’s, there wrap is a hollow piece of aluminum, no wood, no azak, no foam. So please make them verify what wrap means I would go as far as to ask theme to show you
Wrong style of windows were ordered and installed. When the correct windows were installed one of the windows were cracked. When another window was ordered it was the wrong style and size. I am waiting on the fourth try to get it right. Also the screens for the window was too large to fit the window.
professional polite courteous
Friendly staff and instal crew. Cleaned as they worked and did a fine job (except see 13 belos).
The price was right, the sales person was informative, and the installation was impeccable.
I found the sales personnel to be very informative and through. The installation team was studious and direct in their approach.
Everyone we dealt with was courteous, professional, and knowledgeable. The entire process was on-time and executed well.
Terrible Experience — Dishonest Salesman and Poor Installation”
This company is an absolute nightmare to deal with.
The salesman( his name is Sam is dishonest )who came to my house was completely dishonest and misleading. He didn't answer my calls and close his phone
The manager didn't provide any support
The company didn't install what they promised to install. Bad quality materials.
AVOID THIS COMPANY , DISHONEST SALESMAN