Problem Resolution - I didn't experience any problems. There was a missed measurement, so I had to wait a week. They did resolve my problem.
Areas Of Satisfaction - It was a great experience overall from the estimates and installations. They met my expectations.
Additional Comments - Very satisfied with the quality of my windows. It rained that day and the installers were still able to do an exceptional job.
George and his crew did a great job. I am very pleased and would recommend. Definitely worth a call for an estimate if you are considering siding/windows/gutters. Our 20 year old home was in need of a face lift. They did my entire home exterior siding, all new gutters and 10 windows replaced and back French door replaced. It looks beautiful all our neighbors were commenting how great it looks now. We did a dark green paint, red accents, tan gutters and trim. George was always on time and professional. He frequently texted and called us to see how we liked things. We didn’t really have any issues on the job. Based on our first meeting with him we felt confident enough that we didn’t get any other estimates. After looking at the paint job He insisted on another coat of paint on the side of the house without us even having to ask! The painter did a great job of caulking everything and the colors are beautiful. The siding guys were polite and organized. We especially love the new windows. I feel great every day when I come home from work and see our home!
Yes I will recommend to Friends.
I was certain satisfied to where I would feel very comfortable referring US Windows & Exteriors to a friend. In fact, I have already had a lengthy conversation with a neighbor and told him I would definitely hire US Windows & Exteriors again.
We've already recommended the company to two friends.
I had a very good experience getting new siding and windows from US Windows and Exteriors. George gave good advice to get the best value, kept me up to date on progress, and everything went smoothly. All the work was done on time and on budget.
After multiple estimates from companies for the unusual and very large windows, U.S. windows was the only one that could handle the work. They were quick, and very professional. Very easy to deal with.
The initial presentation was very professionally done. They stated all options available and gave accurate pricing that was reflected in the final billing. The service and followup were exceptional.
Areas Of Satisfaction - I was most satisfied with the installers, they were extremely professional.
The service provided by George and his follow up to be sure you are satisfied , was very professional. He took care of any questions I had in a very timely manner
Quality Of Workmanship - US Windows & Exteriors does an excellent job. They recheck the work and made sure I was satisfied with each step of the project
Quality Of Materials - They have strict rules for installing the siding and did not take any short cuts.I was very impressed with their strict quality control.
Employees Professionalism - The whole crew treated me very politely and their quality work speaks for itself
Expertise - The crew sent do do my project knew how to do their work and were very efficient at getting the project done on schedule.
Installation Quality & Workmansh - Very satisfied with the finished project. The siding and paint looks perfect
Areas Of Satisfaction - I was very satisfied with the removal and installation if the siding and the complete painting process. Everyone was easy to work with and very willing to do things to satisfy the customer
They were very professional, finished the job on time as they said they would. The price was what they had said it was going to be. I am very satisfied with the work they did.
Areas Of Satisfaction - I was most satisfied with the overall experience.
Excellent product! Higher quality then competitors. Courteous installers, clean and neat. Salesman was knowledgeable and took care of my concerns. Not another company would I recommend for windows but U.S windows & exteriors!
Areas Of Satisfaction - Friendly staff, window construction is superior to others. Installer accommodated all my needs with window treatments and went above and beyond getting the windows installed even though a family member was suffering a medical issue. Very good business to buy from.
Areas Of Satisfaction - I was satisfied that they were prompt, on time, and got the job done quicker than I expected! I am satisfied with the overall project!
Areas Of Satisfaction - Service and quality of work
Areas Of Satisfaction - Workmanship, and quality of the job they did.!!! I would recommend them to anyone. Great job. Thanks Jason
Areas Of Satisfaction - I was most satisfied with the owner, he came out and explained everything to us and followed through.
Areas Of Satisfaction - We were truly satisfied with the entire process. George responded to our questions and concerns quickly as well as his install crew.
After shopping for exterior windows from multiple vendors I feel I got the best price and service from this company!
Areas Of Satisfaction - expert workmanship
Have already recommended my neighbors
Areas Of Satisfaction - U.S. Windows & Exteriors has completed multiple outdoor jobs for me and I am extremely pleased with their work. Not only do they provide a great value for their services, their work is top notch and the crew shows up EARLY, yes early. They also completed the jobs fast. I would absolutely recommend this company for any exterior project. Call George K. He is very responsive and will provide a quick, competitive estimate.
Areas Of Satisfaction - The communication was key through the whole process which is big for us. From start to finish we knew everything that was going on and going to happen. It was fantastic!
U.S. Windows & Exteriors, and George in particular, were thoroughly professional and courteous throughout the process of quoting and installing the siding and windows. The whole process couldn't have been more painless, and the quality of work was second to none.
Areas Of Satisfaction - Cost was more than competitive, especially when taking into account the included window replacement. Project was started on time, and finished quickly. Jobsite was kept clean throughout the process. Quality of work was second to none.
Wow! We are so happy and pleased with our experience with US Windows and Exteriors. We had siding, painting, gutters, all windows, and several doors replaced. Installation went smoothly and quickly. A top-notch-quality job. The work crews were professional and their work stellar. George kept in communication with us at all times. Any questions or concerns we had, he would quickly respond and take care of the situation. George’s attention to detail, his integrity, and his professionalism along with the work crews resulted in our home looking brand new. We highly recommend George and U.S. Windows and Exteriors to anyone searching for a quality and communicative home improvement company.
Areas Of Satisfaction - We were satisfied with all aspects of our experience with U.S. Windows and Exteriors. The quality of materials used in our home and the professional installation resulted in our twenty-four-year-old house looking like new construction. As with any project, we ran into a hiccup or two, but we never noticed because it was handled. Any concerns, we pointed them out to George, who took care of them quickly and efficiently. George made our home improvement experience a pleasant process. Even after our home remodel project ended and we had a minor issue, George came by and took care of us. Thanks, George.
U.S. Windows & Exteriors is a very professional window manufacturer & installer, and I am very impressed with their expertise, and pleased with their service. I would not hesitate to recommend them to anyone who is thinking about replacing their windows.
Areas Of Satisfaction - Their knowledge and expertise of windows, and their attention to detail during the installation.
Areas Of Satisfaction - I am most satisfied with my salesman. He was good about communication and very professional.
This was the second time I have used U.S. Windows & Exteriors. Both experiences were done excellently and professionally. I will use U.S. Windows & Exteriors again!
Areas Of Satisfaction - I was most satisfied with the quality of the windows, excellent quality!
Likely To Recommend - I would absolutely recommend this company! The windows gave my home a very updated look that I was after. Additionally, it IMMEDIATELY made an impact on the cooling efficiency of my air conditioner! Very impressed with US Windows!
Areas Of Satisfaction - The overall appearance of my home greatly improved as a result of these windows!
Additional Comments - I'm a tough cookie when it comes to being impressed with ANYTHING. I was blown away with the difference in appearance and energy efficiency. Before adding the windows, my A/C unit ran constantly without shutting off and never reached the cooling temp I set. After these windows were installed, problem solved! I hate to sound like a paid spokesman or something (because I'm not!), but I was THAT impressed with the service I received.
Great service from start to finish! Highly recommend U.S.Windows & Exteriors.
Replaced my siding, all my windows, gutters, 2 exterior doors, and painted the house. Great craftsmanship and used good quality materials. Everything looks amazing. Friendly staff maintained good communication and expections at all times.
Areas Of Satisfaction - Quality of work, it really looks like a new house. They did a very good job with every little detail and I didn’t find a single issue on the house after inspecting their work.
Very impressed with the way U.S. Windows handled the challenge my house had for them. The finished project is amazing. New siding, windows and gutters. We have neighbors riding by daily and complementing them on the job they did. I would highly recommend U.S. Windows and exteriors for your next project.
Areas Of Satisfaction - Once my siding was removed we discovered that my chimney was about to fall down from a water leak we never knew we had. They adjusted their schedule to accommodate our delay to have the chimney repaired.
They were very professional, and the product is a good quality.
Areas Of Satisfaction - I'm most satisfied with the way the windows look. I had really horrible looking windows before.
Areas Of Satisfaction - My windows are beautiful and it only took them 1 day to complete the work. I am very satisfied!!!
Great value from a great company. New siding, windows and gutters all look amazing. Friendly staff was easy to work with and kept me up to date on project statue. Very happy with the outcome.
Additional Comments - Would highly recommend this company.
Areas Of Satisfaction - Quality and price
They were very professional and George was very cooperative!
Areas Of Satisfaction - I would definitely use them again!
Areas Of Satisfaction - I was most satisfied with the whole organization and coordination of the project. The installation went every well, quickly, with little disturbance to our regular life. The communication was very good. We were constantly contacted by George, the co-owner of the company. We were impressed with his personal involvement. We appreciate that type of support.
Areas Of Satisfaction - Arrived as stated. Work completed in timely manner. Courteous technicians.
Additional Comments - Love the windows. Can’t wait to get the rest done
Areas Of Satisfaction - I was most satisfied with the installation. It was quick and they were very professional.
I am very satisfied with the professionalism and all the care they give with the service. It was more like I was doing business with a friend instead of a company, it was really amazing. They were very good with the follow up also.
If you want a low price and good quality window, go with this company!
Areas Of Satisfaction - I was most satisfied with their patience. I went through the VA and they are quite slow. They were very patient while they waited for the VA to give me the money to pay for it. George is a good guy and I liked the way he dealt with all the situations I was going through.
Additional Comments - They're a great company. If there's anything else I can do with them I probably will because they're so easy to deal with.
Areas Of Satisfaction - I was most satisfied with their attention to detail. They told me the gutters needed to be replaced and they were honest about that with me.
Additional Comments - It was a great job.
Very professional. Delievered what they sold me. Would definitely recommend.
They did a wonderful job! New roof, New floors, new paint! My house looks great and I'm a very happy customer. The crews were very professional, worked quickly and always cleaned up at the end.
Areas Of Satisfaction - I am the most satisfied with the quality of the workmanship. The workers did a really good job. They were very professional. They got it done in a timely manner.
Areas Of Satisfaction - I was satisfied with the good value.
We have already recommended George's services to several friends and neighbors. The price was right in line with other competitors, but George's hands-on approach put us at ease when we were
Value - Great price and top notch service!
Areas Of Satisfaction - Installers were professional, personable and did a great job! George was on-site for the initial estimate as well as throughout the entire job to ensure everything was running smoothly.
Schedule - Job was completed ahead of anticipated schedule.
Recognized Excellence - George (the owner) and Joe (lead installer) provided A+ service.
Areas Of Satisfaction - I was most satisfied with the total overall project and the time they got it done. I am extremely satisfied.
Recognized Excellence - The technician/ installer was exceptional. He really cared about the project.
Recognized Excellence - George and his workers were the best in all they did...
Additional Comments - Sure glad I had them do the job...
Great service, great windows and great experience!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of U.S. Windows & Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys