While we are back to work under the most up to date Shelter In Place order, we are making sure to follow all social distancing guidlines. The health and wellbing of our teammates and custimers is always our highest priority.
Tom is thoughtful, diligent, and professional, and his work is high quality. My only constructive feedback to Tom is to be more conservative with the timelines. He tends to be too optmistic.
The overall experience was very good. The project was completed in a timely fashion with extra attention to detail and craftmanship. A lot of engineering details were unique to this job and some challenging, but Jim made it all happen !
Fidelity Home Energy is very professional and I liked how they did the job.
From start to finish, everything went incredibly smoothly!
We had a great experience with our designer. She provided several good options at our first meeting and then worked with us to refine the design to reflect our vision of the new space.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of TC Construction Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys