Schaefer Remodeling did an excellent job completing a large exterior roof and siding job that included removing and replacing literally every piece of exterior material from top to bottom. We live in a historic district. They did a great job or replicating window and door trim, soffit and other details on the house. Russ was great from start to finish. He was very knowledgeable and always professional and courteous. His work crews were friendly and worked hard. We had a few issues that came up but Russ was very quick to address any of our concerns. We are very pleased with their work and would recommend them highly.
We were very pleased and the company did a terrific job!
We plan to have Schaefer back to do additional work in the future. We have not always had the best luck with contractors and could have gone with a company that would have charged a little less but after talking with Russ Schaefer, it was clear we needed Schaefer Home remodeling to do the job. He and his crew really knew the product, how it should be installed, and then delivered on it.
Expertise - We are so thrilled about the quality of the work done at our home. It was more than we could have anticipated. They were polite, professional and without knowing it, both my husband and I described them as artists as they completed our work.
Lead Source - Because we were choosing a type of siding that is not often used here in this area, we went to a Home Show and met with a couple of contractors at our home. All claimed to know about this type of siding. We then went on the siding manufacturer's site and found Schaefer was the only company in the area they recommended. From our first meeting with Russ, we could see and hear the knowledge difference.
Schaefer Home Remodeling is a company that will give you a quality job well done for your money. I am very pleased Schaefer.
I would recommend them to anyone! I would give them a 10.
Areas Of Satisfaction - I was most satisfied with the finished product. It was absolutely beautiful.
Lead Source - I heard about them through a neighbor that used them as well.
Extremely professional and meticulous work. Highly recommended!
Russ and Inna were a pleasure to work with on my house remodeling plans. Cant ask for a more professional and attentive company to use for any future work.Highly recommended..
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Schaefer Home Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys