Our company offers virtual appointments. All staff must wear face coverings and social distance when possible.
From our first encounter with Residential Home Solutions we received the best customer service I have ever experienced with a home contractor company. Presentation of options was comprehensive with no pressure and they stayed in constant contact to manage expectations without having to chase anyone for answers.
I would recommend RHS to my family and friends who want quality windows and doors.
They made the process easy and even with material delays kept us informed on every change. They went above and beyond our expectations to make sure the job was done well.
What a great team! The installers were nice, efficient, and answered all my questions. One of my windows had a defect and they didn't try and hide it! Told me about it and let me know they were ordering a new one and soon as it came in they would install. I relaced all of my windows and sliding glass door. Several of my small windows I had them merge into big picture windows and they did a fantastic job! I have and will recommend them to anyone!!
I have been in real estate for a long time but this was my first experience with siding and windows on my own home. They were very thorough on explaining the process and the transitions between Harry the sales person to Ken, the manager of the installation to the window and siding guys were great. I was a bit uneasy on the windows because when we had remodeled the home previously our carpenter did a bunch of custom molding around the windows and there was just no way to remove it on the inside and put it back together. The window guys had no problem cutting the depths of things and even filling gaps required for the new windows. They buttoned everything up beautifully as if those windows had been there from the very beginning. The siding crew was also exceptional. I was nervous on this also because I knew there was some rotted wood under my old siding and I didn't really know just to what extent the damage was. They were not afraid as they pulled things apart and they just let me know what I needed to pick up at the lumber store to make the repairs and the additonal cost for that work was very reasonable (I almost felt a little guilty it was so low). They were excellent workers with great attitudes and not only did they do an excellent installation they also had great fit and finish and they cleaned everything up like they hadn't been there. I cannot say enough great things about our experience and I am so amazed at the heat savings and the noise reduction from the road since they did the hardy siding and the new windows and front door. Money well spent! As a business owner I know the importance of being able to have a conversation after the work has been done and I have Ken's personal cell phone and he always gets right back to me. North Idaho Home Hunter
Residential Home Solutions was easy to deal with, had knowledgeable sales people, and I was comfortable with their ability to help understand the types of windows, and the installation process.
The window was a good quality and done in a timely fashion. It was a very positive experience.
If the occasion presents itself (persons we know who need replacements, Residential Home Solutions will be our HIGH recommendation.
I am so happy with the work done by Residential Home Solutions! Our new siding and windows revitalized our home. 10/10 would recommend. Everyone was so friendly and helpful!
They did a really good job. They were really nice people. My husband even took them all out to lunch one day.
RHS delivered a quality product for a reasonable price. The only difficulty was with the supplier and RHS worked very hard to mitigate the issue. The work crew were outstanding!
The crew of the four young men were very hardworking, very courteous, and very professional. My house was a difficult one to deal with given it's poor mid-70s construction. The crew, and their supervisor Ken, worked with me to resolve the myriad of issues after the old siding was removed. Top notch team. Would recommend to anyone. I have worked in the trades all my life and how I wish I had people of this quality to work with.
Residential Home Solutions a great company from start to end of the project. Workmanship is very good. Constant communication is key to a satisfied customer. This is our second project with them and each time they completed the project in a timely manner, with a great quality of work and at a fair price.
I am definitely likely to recommend Residential Home Solutions to a friend
They did a very good job, and they were very polite.
My house looks great! Harry and Ken were great to work with throughout my project, which included siding, windows and doors. Highly recommend their team of professionals!
I was delighted with everything, and every step of the progress.
I was very happy with the siding project from beginning to end.
Residential home solutions really did an excellent job, including the sales person, the workers and everyone we had contact with. We are extremely pleased.
We have used Residential Home Solutions twice already, and both times we had a great experience.
Most people with homes the age of ours (60 years) probably have "special requests" when it comes to a project like replacing windows and doors. I would recommend Residential Home Solutions to a friend if I could make it clear to them that they will get an excellent product expertly installed and on schedule but that they might be disappointed if they are hoping Residential Home Solutions will go above and beyond to try to make sure their "special requests" will be met.
They were very professional. They had a great working crew. The project manager did come out several times to check on things. We had a little problem because of COVID in getting building supplies, but he came out and helped me choose a different color for part of my project, and things went smoothly.
They were very professional.
I have already told people to get their windows from Residential Home Solutions as they will be as happy with them as I am! It really is a good company to work with. Thank you so much for your quality and professional employees!
The windows are beautiful and other than supply issues, due to the pandemic, they were on top of everything.
Areas Of Satisfaction - It was easy, they were knowledgeable and the install was soooo easy.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Residential Home Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys