Michelle was absolutely fantastic. Cody was very easy to talk to and deal with. The whole process was explained and taken care of and it seemed like they really cared.
They are a very irresponsible company. When they are inside your house they are bad people and they are a bad company.
They were very prompt and they came right away.
Once they got started they did a great job. It took too long for them to get started.
I would like to recommend them to other people that need to have property restored. I showed pictures of the damage to other people and then showed them what was done and they all said, "Wow, you would never know that anything happened."
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Property Restoration, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys