About this company
Multi Serve - Canton
Since 1997, Multi Serve has provided residential and commercial contracting services. In early 2000, the business was expanded to include full-service Bank Owned Capital Repair. As Multi Serve’s success continued, the business moved into the Insurance Restoration market; servicing properties after water, fire, or storm damage occurs. From 2013 to 2015 Multi Serve purchased three established restoration companies across the state of Michigan; Tri-City Restoration (Hart), The Clean Source (Grand Rapids), and HomeSavers Unlimited (Mt. Pleasant). Show more
Since 1997, Multi Serve has provided residential and commercial contracting services. In early 2000, the business was expanded to include full-service Bank Owned Capital Repair. As Multi Serve’s success continued, the business moved into the Insurance Restoration market; servicing properties after water, fire, or storm damage occurs. From 2013 to 2015 Multi Serve purchased three established restoration companies across the state of Michigan; Tri-City Restoration (Hart), The Clean Source (Grand Rapids), and HomeSavers Unlimited (Mt. Pleasant).
Today Multi Serve privately owns and locally operates three office locations across Michigan. It is our mission to take care of the members in the communities we serve in their time of need. Since day one, Multi Serve has made it a goal to provide the best customer experience possible, earning a reputation for outstanding service, communication, and quality companywide. Hide
GuildQuality surveys
Reviews 5
Of 7 respondents, 5 left a reviewRecent reviews
Hugh M.
The work that Multiserve did was very good quality and the employees were friendly and courteous. However, our damage took place in February, we called insurance immediately, they put us in contact with Multiserve immediately, and they sent someone fairly quickly to look at the damage and begin creating a quote, etc. The actual work did not start until September. Which means we waited 8 months for the work to be scheduled and completed. We called, emailed and called again. We were always treated Kindly, with patience and respect, but they just did not act in a timely manner, at all. I was happy with our treatment and with the work completed, however, I would have a hard time recommending Multiserve to anyone because of the very long delay.
Melva F.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Workers were very nice and professional
Additional Comments
Additional Comments - Very nice and professional
Robert S.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Quality of work and skill/courteous of the workers
Charles M.
It has been my experience in dealing with contractors that it's all about the money. I think they should take into consideration your house. I had to put coverings down on the floor because they didn't. We are retired so we were fine with them showing up or not showing up, but it would be nice to block out those days if we had communication about when they were going to be there. There are things that could have been done while we were waiting for things to come in. I feel like they wasted time and only coming a total of 12 days in 2 months before really coming out and starting to do stuff after I made not that we should be further. It was poor planning. They were courteous and when we pointed out things they were good to fix it, but they are the professionals and I shouldn't have to point out things you should do yourself.
Raymond B.
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Nearby answers
Scott Pratt SR of Residential Renovations PRO answered:
Jacob Vierzen of R-Value Homes PRO answered:
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