About this company
Mr. Restore
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration. Show more
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration.
MrRestore gets you back to normal, faster! Using our system our clients have constant access to the progress on their restoration of their home or business. We upload photos of the damage and send email updates of our progress on your restoration project directly to you. Our clients can log in and see exactly what is being done and what needs to be done on their restoration job. We use the best and most recent technology in the industry to better serve our customers and to get the job done. We make sure our customers are informed, up-to-date, and comfortable throughout the entire restoration process.
MrRestore uses the best technology to accurately estimate the cost of the damage and manage the loss. With 50 years of experience in providing residential and commercial restoration services, MrRestore can provide an analysis of your exact damage situation and help you navigate the insurance process. We have the knowledge and ability to work with many different insurance companies and help you determine if an insurance claim is the best route to a quick and successful recovery.
Should you determine an insurance claim needs to be filed for your fire, storm or flood damage, the first step would be to file a claim and have an adjuster come out and assess the damage. After a thorough review of your policy and loss assessment, the adjuster will notify you of the insurance approved amount. MrRestore can accommodate the requirements of the insurance companies by documenting all the work and taking pictures as part of the loss prevention process.
The insurance claim process does not have to be dreadful, call us today for a free evaluation of your property damage. Hide
Types of work
GuildQuality surveys
Badges
Photos 8
Reviews 186
Of 196 respondents, 186 left a reviewRecent reviews
John B.
Additional comments
Recognized Excellence
Recognized Excellence - Patrick was outstanding
Response
Ann N.
Additional comments
Schedule
Schedule - Perfect
Areas Of Satisfaction
Areas Of Satisfaction - Did the job. Thank you.
Current Referrals
Current Referrals - Yes, I will refer. I appreciate the service. I had a big flood. It is now fry.
Recognized Excellence
Recognized Excellence - Yes
Additional Comments
Additional Comments - Thank you. Hobby did a great job daily.
Response
Customer in Frisco, TX
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Additional Comments
Additional Comments - I'm 100% satisfied!
Response
Chad T.
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Areas Of Satisfaction
Areas Of Satisfaction - Jake's knowledge was very helpful.
Recognized Excellence
Recognized Excellence - I would like to recognize Jake for his service.
Response
Donnie G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Excellent people!
Recognized Excellence
Recognized Excellence - Honestly everyone was truly professional and respectful. I would highly recommend them
Response
Suzanne N.
Mr. Restore came when they said they would and did what they said they would. They were very good.
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Recognized Excellence
Recognized Excellence - I would like to recognize Brandon for exceptional service.
Response
Customer in Amarillo, TX
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Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations with their promptness in the initial evaluation and treatment to the problem. The salesperson was friendly, prompt, and polite, as well.
Recognized Excellence
Recognized Excellence - The salesperson, Bobby Meyers, was really good.
Additional Comments
Additional Comments - Everyone I’ve talked to since the completion of the job has been very friendly and nice.
Response
Customer in Amarillo, TX
Installation Crew
Installation Crew - Very organized and professional
Work Done Right
Work Done Right - Yes yes yes
Problem Resolution
Problem Resolution - Yes yes yes
Schedule
Schedule - Mr Restore was near my house when I called and came right then to review the situation and was very quick to start restoring mess
Areas for Improvement
Areas for Improvement - My first time to deal with a mess like this and they were excellent to attack the problem
Areas Of Satisfaction
Areas Of Satisfaction - Yes they were wonderful and knew just what to do for this situation. The guys were so professional every time they came to my house
Current Referrals
Current Referrals - I don’t know anyone that needs this service now but I have mentioned this service to everyone I have talked too and covered on insurance. What a blessing
Recognized Excellence
Recognized Excellence - All three of the guys including Bobbie and his staff
Additional Comments
Additional Comments - I am a older woman living alone and am very active but I know I couldn’t have cleaned this up. I had put every towel in my house to try to stop the flow. There was so much more involved. Thank you Mr Restore. In fact the plumber told me about this company and could see I couldn’t clean it up.
Response
Robbie C.
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Areas Of Satisfaction
Areas Of Satisfaction - Availability and flexibility to our office schedule was excellent
Recognized Excellence
Recognized Excellence - Clint, Mark, Patrick, & Goacher are always easy to work with. The entire team always does great work. You can tell it is demanded of them from the top down..
Additional Comments
Additional Comments - Great people doing well exceptional work when you need it.
Brent W.
Patrick was timely in his communication, starting work the day of being contacted. Everything was explained in detail - I couldn't have possibly had any questions after speaking with him. Timelines were kept as promised. Friendly, positive, great to talk to. Would recommend Patrick without hesitation.
Additional comments
Clean & Safe
Clean & Safe - Areas were cleaned after job was complete.
Areas for Improvement
Areas for Improvement - Nothing immediately comes to mind.
Recognized Excellence
Recognized Excellence - Patrick for sure!
Response
Customer in Plano, TX
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Areas Of Satisfaction
Areas Of Satisfaction - They exceeded all of my expectations.
Recognized Excellence
Recognized Excellence - I would like to recognize Wes Botk for his exceptional service.
Response
Jim H.
Additional comments
Areas for Improvement
Areas for Improvement - Everything was great. Always very professional and helpful and on time also. Quick to respond to all our needs.
Areas Of Satisfaction
Areas Of Satisfaction - We enjoyed working with Bobby and Javi and Cole very much. Very professional Thanks
Current Referrals
Current Referrals - Not at this time but will definitely recommend to anyone.
Recognized Excellence
Recognized Excellence - Bobby Javi and Cole Great job gentlemen
Additional Comments
Additional Comments - Mr Restore did a very through job and were always great to let us know what was happening and also helpful with working with us to get the insurance company satisfied. Also helpful in getting other contractors involved. We appreciate this very much and will recommend your services to anyone. Thanks
Response
Customer in Dallas, TX
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Recognized Excellence
Recognized Excellence - The head guy would always call and let me know what was going on.
Additional Comments
Additional Comments - It was a good experience overall.
Response
Patsy C.
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Areas for Improvement
Areas for Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - They did a really good job.
Recognized Excellence
Recognized Excellence - Patrick
Additional Comments
Additional Comments - Their work and conduct was very good.
Response
Dwayne C.
They were professional and honest.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The work that's been done so far.
Recognized Excellence
Recognized Excellence - Patrick
Additional Comments
Additional Comments - They know their job pretty well.
Response
Jennifer M.
Everything about them was great, but the contractor I worked with fell short in terms of his communication and follow up.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The pack out/in team of Patrick and the others were EXCELLENT! The two women that packed my house did excellent work and they were very kind. Their unpacking/reset was excellent too. I give the whole crew A+++ for their professionalism, attention to detail, attitude and customer service.
Recognized Excellence
Recognized Excellence - Patrick and his entire team!
Response
Customer in Dallas, TX
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Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations when they cleared out and dried the areas that were wet.
Recognized Excellence
Recognized Excellence - I would like to recognize Ignacio.
Response
James E.
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Areas Of Satisfaction
Areas Of Satisfaction - Jake and Ruben helped with additional questions and concerns after the work was completed
Recognized Excellence
Recognized Excellence - Jake and Ruben
Response
Erika D.
Additional comments
Suggestions
Suggestions - Everything was done perfectly!
Areas Of Satisfaction
Areas Of Satisfaction - The crew was at the house within 30 minutes of being called and quickly took action. Every step was throughly explained to me in detail.
Recognized Excellence
Recognized Excellence - Mark and Javier were terrific.
Additional Comments
Additional Comments - I'm so thankful I called Mr. Restore. I can't imagine having gone through this process without them!
Response
Byron H.
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Areas Of Satisfaction
Areas Of Satisfaction - Mitigation crew showed up timely and took immediate action to prevent further damage to my property.
Recognized Excellence
Recognized Excellence - Superior response time in answering any questions that I had come up later.
Additional Comments
Additional Comments - Mr. Restore did a very professional and excellent job. They exceeded my expectations.
Response
Customer in Allen, TX
Additional comments
Current Referrals
Current Referrals - I would recommend them.
Recognized Excellence
Recognized Excellence - Patrick was really good. I had a project manager on the restoration. He was a nice person and was very good.
Customer in Plano, TX
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Patrick.
Donna W.
Great service proactive
Additional comments
Knowledgeable
Knowledgeable - Walked us through the process
Communication
Communication - Kept us well informed
Mitigation Crew
Mitigation Crew - Great efficient service
Recognized Excellence
Recognized Excellence - Mark the crew with the fans
Response
Jim D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore responded quickly on the job site. They were there within 30 to 40 minutes of the initial phone call. We had commnication immediately as to what they found and what they think an approach would be.
Response
Scotty C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The first thing I was satisfied with was how prompt they arrived at our house after receiving our phone call. I also liked their knowledge of what needed to be done and I liked their overall plan on how to fix the problem.
Recognized Excellence
Recognized Excellence - I would recognize Partick Noble.
Response
GuildQuality
Customer feedback report
