About this company
Mr. Restore
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration. Show more
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration.
MrRestore gets you back to normal, faster! Using our system our clients have constant access to the progress on their restoration of their home or business. We upload photos of the damage and send email updates of our progress on your restoration project directly to you. Our clients can log in and see exactly what is being done and what needs to be done on their restoration job. We use the best and most recent technology in the industry to better serve our customers and to get the job done. We make sure our customers are informed, up-to-date, and comfortable throughout the entire restoration process.
MrRestore uses the best technology to accurately estimate the cost of the damage and manage the loss. With 50 years of experience in providing residential and commercial restoration services, MrRestore can provide an analysis of your exact damage situation and help you navigate the insurance process. We have the knowledge and ability to work with many different insurance companies and help you determine if an insurance claim is the best route to a quick and successful recovery.
Should you determine an insurance claim needs to be filed for your fire, storm or flood damage, the first step would be to file a claim and have an adjuster come out and assess the damage. After a thorough review of your policy and loss assessment, the adjuster will notify you of the insurance approved amount. MrRestore can accommodate the requirements of the insurance companies by documenting all the work and taking pictures as part of the loss prevention process.
The insurance claim process does not have to be dreadful, call us today for a free evaluation of your property damage. Hide
Types of work
GuildQuality surveys
Badges
Photos 8
Reviews 161
Recent reviews
Customer in Dallas, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations when they cleared out and dried the areas that were wet.
Recognized Excellence
Recognized Excellence - I would like to recognize Ignacio.
Jennifer M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The pack out/in team of Patrick and the others were EXCELLENT! The two women that packed my house did excellent work and they were very kind. Their unpacking/reset was excellent too. I give the whole crew A+++ for their professionalism, attention to detail, attitude and customer service.
Recognized Excellence
Recognized Excellence - Patrick and his entire team!
James E.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Jake and Ruben helped with additional questions and concerns after the work was completed
Recognized Excellence
Recognized Excellence - Jake and Ruben
Erika D.
Additional comments
Suggestions
Suggestions - Everything was done perfectly!
Areas Of Satisfaction
Areas Of Satisfaction - The crew was at the house within 30 minutes of being called and quickly took action. Every step was throughly explained to me in detail.
Recognized Excellence
Recognized Excellence - Mark and Javier were terrific.
Additional Comments
Additional Comments - I'm so thankful I called Mr. Restore. I can't imagine having gone through this process without them!
Response
Byron H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mitigation crew showed up timely and took immediate action to prevent further damage to my property.
Recognized Excellence
Recognized Excellence - Superior response time in answering any questions that I had come up later.
Additional Comments
Additional Comments - Mr. Restore did a very professional and excellent job. They exceeded my expectations.
Response
Customer in Allen, TX
Additional comments
Current Referrals
Current Referrals - I would recommend them.
Recognized Excellence
Recognized Excellence - Patrick was really good. I had a project manager on the restoration. He was a nice person and was very good.
Customer in Plano, TX
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Patrick.
Donna W.
Great service proactive
Additional comments
Knowledgeable
Knowledgeable - Walked us through the process
Communication
Communication - Kept us well informed
Mitigation Crew
Mitigation Crew - Great efficient service
Recognized Excellence
Recognized Excellence - Mark the crew with the fans
Response
Jim D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore responded quickly on the job site. They were there within 30 to 40 minutes of the initial phone call. We had commnication immediately as to what they found and what they think an approach would be.
Response
Scotty C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The first thing I was satisfied with was how prompt they arrived at our house after receiving our phone call. I also liked their knowledge of what needed to be done and I liked their overall plan on how to fix the problem.
Recognized Excellence
Recognized Excellence - I would recognize Partick Noble.
Response
Pat H.
Additional comments
Recognized Excellence
Recognized Excellence - wes was great
Response
Customer in Prosper, TX
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the people doing the project. They were good employees.
Recognized Excellence
Recognized Excellence - I would like to recognize Wes, the mitigation guy as well as the gentleman that was with him. I would also like to recognize Jake, the rebuild guy.
Response
Sandra Z.
Mr. Restore was the shining light in the otherwise dark situation of water damage. They showed up within 4 hours of my call and were drying out within 12 hours. They explained everything that needed to happen and even answered questions outside their domain knowledgeably. Seriously one of the best companies on communicating! They prearranged 1hr time slots for coming back for evaluation and called when they were 30 minutes away. They also have an online portal tracking all of the work and communication for you to reference anytime. I would absolutely recommend them!!!
Response
Jennifer R.
They were quick to respond to my emergency they handled the cleanup quickly and very efficiently.
Additional comments
Mitigation Crew
Mitigation Crew - They were awesome I would give them a 10.
Problem Resolution
Problem Resolution - I wish I could rate Mr. Roof a 10.They were very compassionate, they made sure I was comfortable and answered all my questions.
Areas Of Satisfaction
Areas Of Satisfaction - The professionalism they worked long hours and text me over the weekend. It was great line of communication.
Current Referrals
Current Referrals - Not at this time, but I have posted their information on my social media page.
Recognized Excellence
Recognized Excellence - Clint the ownerWest Bock he managed the cleanup process.
Additional Comments
Additional Comments - Thank you I really appreciate, them making the process so easy. They were extremely helpful and kind, Although having sewer water damage your home can be overwhelming and stressful Mr. Restore, help ease the stress for me.
Response
Courtney R.
Additional comments
Additional Comments
Additional Comments - They are awesome.
Response
Janette M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Their response time and professionalism was great.
Recognized Excellence
Recognized Excellence - Patrick did a good.
Response
Southwest C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied because they were quick to respond and take care of our needs.
Response
Customer in Northlake, TX
Quality Workmanship
Quality Workmanship - Our drywall and paint was done incredibly well.
Areas Of Satisfaction
Areas Of Satisfaction - The process was very organized with good communication. The work done was excellent.
Recognized Excellence
Recognized Excellence - Patrick was a great communicator which was very helpful with two toddlers
Response
Jared M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the timeliness of the work and time of completion.
Recognized Excellence
Recognized Excellence - I would like to recognize Patrick for his exceptional service.
Response
Michael D.
They responded immediately and dispatched a crew promptly and completed the work in record time!
Response
Customer in Amarillo, TX
Suggestions
Suggestions - No suggestions at this time.
Areas Of Satisfaction
Areas Of Satisfaction - Quick response and knowledgable.
Recognized Excellence
Recognized Excellence - Everyone who responded was courteous and helpful.
Additional Comments
Additional Comments - Overall they did a great job!!
Response
Customer in Addison, TX
Rebuild Crew
Rebuild Crew - They have not do a rebuild for me. I will like they use them, but they did water mitigation for me.
Quality Materials
Quality Materials - They used fans and humidifiers and they were fine, but they didn't have to rebuild so there were no materials needed.
Areas Of Satisfaction
Areas Of Satisfaction - They went above and beyond my expectations. They were very knowledgable about their area of expertises. They put it in to laymen's terms and I knew what was happening and what to expect, all the time. They really explained it well!
Current Referrals
Current Referrals - I have recommend them
Recognized Excellence
Recognized Excellence - Clint answered the phone late at night and hopped on it. Patrick explained well and they were all very respectful and transparent.
Response
Laurie B.
Additional comments
Suggestions
Suggestions - I do not have any suggestions for Mr. Restore.
Areas Of Satisfaction
Areas Of Satisfaction - I have been satisfied with their quick response.
Recognized Excellence
Recognized Excellence - I would like to recognize Doug Campbell for his exceptional service.
Response
Bill T.
They were fantastic.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their knowledge of the project. I learned a lot about this project.
Response
Customer in Arlington, TX
Additional Comments
Additional Comments - I would recommend them to anybody and everybody. They are a high-quality company. I am extremely satisfied
Response
GuildQuality
Customer feedback report
