About this company
Mr. Restore
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration. Show more
Our team is dedicated to meeting your restoration needs 24/7. You will have access to real-time photo and information updates on your project through our Job-Dox system for a more efficient, better informed, and less costly restoration.
MrRestore gets you back to normal, faster! Using our system our clients have constant access to the progress on their restoration of their home or business. We upload photos of the damage and send email updates of our progress on your restoration project directly to you. Our clients can log in and see exactly what is being done and what needs to be done on their restoration job. We use the best and most recent technology in the industry to better serve our customers and to get the job done. We make sure our customers are informed, up-to-date, and comfortable throughout the entire restoration process.
MrRestore uses the best technology to accurately estimate the cost of the damage and manage the loss. With 50 years of experience in providing residential and commercial restoration services, MrRestore can provide an analysis of your exact damage situation and help you navigate the insurance process. We have the knowledge and ability to work with many different insurance companies and help you determine if an insurance claim is the best route to a quick and successful recovery.
Should you determine an insurance claim needs to be filed for your fire, storm or flood damage, the first step would be to file a claim and have an adjuster come out and assess the damage. After a thorough review of your policy and loss assessment, the adjuster will notify you of the insurance approved amount. MrRestore can accommodate the requirements of the insurance companies by documenting all the work and taking pictures as part of the loss prevention process.
The insurance claim process does not have to be dreadful, call us today for a free evaluation of your property damage. Hide
Types of work
GuildQuality surveys
Badges
Photos 8
Reviews 221
Of 231 respondents, 221 left a reviewRecent reviews
Dwayne B.
They responded quickly after we had the problem. I was very pleased with them.
Customer in Hereford, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Everything was good.
Response
Cody K.
I am likely to recommend Mr. Restore because they did a great job, and were personable and friendly.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore exceeded my expectations with the cleaning and drying of my house.
Recognized Excellence
Recognized Excellence - I would like to recognize Patrick and Clint for their exceptional service.
Response
Jeanie S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were wonderful.
Recognized Excellence
Recognized Excellence - Wes and Patrick were exceptional.
Additional Comments
Additional Comments - They were awesome.
Response
Susie F.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The crew was on time and explained things very well. The kept things clean. Clint has been very helpful with insurance claim when I needed support.
Recognized Excellence
Recognized Excellence - Clint and crew members
Response
Ashley B.
could have asked for a smoother process! the work began right away and finished with care. everything was on schedule and i never had to wonder what was going on or when i would be moving forward. they have a great team of people who are there every step of the way. thank you!
Additional comments
Areas for Improvement
Areas for Improvement - nothing fell short, process was painless and quick
Areas Of Satisfaction
Areas Of Satisfaction - exceptional customer service, attention to detail and punctuality. awesome really :)
Recognized Excellence
Recognized Excellence - patrick noble
Response
Customer in Dallas, TX
Additional comments
Areas for Improvement
Areas for Improvement - They did not fall short of my expectations. Everything was done well.
Areas Of Satisfaction
Areas Of Satisfaction - The communication was awesome.
Response
Kyle C.
I had a great experience with Mr. Restore. They resolved my problem efficiently and had great communication.
Response
Jody M.
Prompt response when emergent situation identified.
Additional comments
Sales Knowledge
Sales Knowledge - Bobby & Mark were excellent with explaining what needed to be done.
Professional & Organized
Professional & Organized - Professional representatives!
Communication
Communication - Updates were great.
Installation Crew
Installation Crew - Crew were on time & took care of daily changes as needed.
Areas Of Satisfaction
Areas Of Satisfaction - Excellent communication with updates & project status.
Recognized Excellence
Recognized Excellence - Bobbie Meyers very helpful.
Response
Cathy T.
They were very responsive and kept me up to date on all projects as it went along. Although there are many other projects going on, I feel they're doing their best to accommodate everyone.
Response
Customer in Fort Worth, TX
Areas Of Satisfaction
Areas Of Satisfaction - Wes and his team were very informative. They were very caring with my parents and especially thier dog. Thank you for all your help
Response
Customer in Amarillo, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations, I would rate them a 5 overall.
Recognized Excellence
Recognized Excellence - I would like to recognizeBobby and Russell for their exceptional service.
Additional Comments
Additional Comments - They were great and there when I needed them.
Response
Ziva P.
They were very attentive, thorough to what I needed, honest, and responded quickly. They were also forthcoming with their information and the steps that were involved. All were very friendly.
Additional comments
Quality Workmanship
Quality Workmanship - Yes, for what has been done thus far.
Work Done Right
Work Done Right - Yes, as of now. It isn't completed yet.
Problem Resolution
Problem Resolution - Yes, for what has been done this far.
Schedule
Schedule - They did the pack out in the time they said that it would take. I'm waiting on the insurance company to get me the quote to do the build out.
Areas Of Satisfaction
Areas Of Satisfaction - The response time for coming in and getting things set up was just a matter of hours.
Recognized Excellence
Recognized Excellence - Mark Goacher, Wes Bock and Michael were all really nice.
Response
Customer in Hickory Creek, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They had a quick response time and they exceeded in customer service.
Recognized Excellence
Recognized Excellence - I would like to recognize Patrick West and Anthony for their exceptional service.
Response
Customer in Flower Mound, TX
Communication
Communication - The website that they use provides constant support and status. Very helpful!!
Work Done Right
Work Done Right - Not only was it done right, it was done quickly.
Areas Of Satisfaction
Areas Of Satisfaction - Fast, efficient, and friendly.
Additional Comments
Additional Comments - Highly recommended. Above reproach in all areas.
Response
McKenzie K.
They were available when no one else was.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The man was very friendly, and I enjoyed him in our home.
Recognized Excellence
Recognized Excellence - I would recognize the main guy that helped me.
Response
Kathy B.
They were all very friendly and helpful and did a great job.
Additional comments
Sales Knowledge
Sales Knowledge - Wes Bock was great.
Communication
Communication - I would give them a 5+. I would text Wes and he got back to me within moments, It has taken weeks for phone calls for me to get a response from other companies. Wes responded so quickly, It has really meant a lot to me.
Areas Of Satisfaction
Areas Of Satisfaction - Wes did a great job with communicating with me quickly and answering my questions,.
Recognized Excellence
Recognized Excellence - Wes did a great job with communicating with me quickly and answering my questions,. There were two other men, but I forgot their names. They were all so friendly and respectful. I was there a lot and even when I was in the way, they pretended they were in my way instead.
Additional Comments
Additional Comments - Mr. Restore has been the only positive part of this whole experience.
Response
Melissa H.
They had a quick response and great follow up. I would highly recommend them to anyone.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the amount of documentation and complete transparency from start to finish.
Recognized Excellence
Recognized Excellence - I would like to recognize Clint, Wes, Andrew, and Anthony.
Response
Sheldon C.
They were very timely and responsive and provided excellent service.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They met or exceeded my expectations in all areas.
Recognized Excellence
Recognized Excellence - Clint, Patrick and essedra (sp?) were exceptional.
Additional Comments
Additional Comments - It was on time, and they helped me through a very tough spot.
Response
Cuyler H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations.
Recognized Excellence
Recognized Excellence - I would like to recognize Javi.
Additional Comments
Additional Comments - They did a really great job!
Response
Kerry J.
Additional comments
Professional & Organized
Professional & Organized - Every representative was professional and courteous. I was very pleased with experienced.
Areas for Improvement
Areas for Improvement - In all seriousness I have nothing to add. Exceptional in all areas.
Areas Of Satisfaction
Areas Of Satisfaction - Each representative displayed sincere concern for my home. In a time when thousands of locals need help, Mr Restore was available to help within 24 hrs after my initial call. They quickly addressed restoration needs and my house was speedily repaired.
Recognized Excellence
Recognized Excellence - The two representatives who performed the work on my house (Michael and ....) were exceptional. I can give enough accolades. 5 stars
Response
Darin S.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone has been great to work with.
Additional Comments
Additional Comments - Would highly recommend Mr. Restore-Amarillo to anyone who would need restoration services.
Response
Customer in Amarillo, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore met and exceeded my expectations with their timeliness and getting here after the call.
Response
Customer in Celina, TX
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore met or exceeded my expectations regarding timeliness.
Response
Ashley E.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mr. Restore came to our rescue! They were prompt and so knowledgeable. We knew we were in great hands!
Recognized Excellence
Recognized Excellence - Wes and Clint! They kept us in the loop the entire time. No question was too stupid and they were always patient with explaining the process.
Response
GuildQuality
Customer feedback report
