Covid 19 Update – May 15. 2020
We are beginning to open up again. We are ready and willing to help with your kitchen and bathroom projects. When the Governor issued the stay at home order, we took the steps to close our showroom. We were working from home and using technology like Facetime and Zoom to work with clients. We established procedures to sanitize the offices and showroom area and began meeting face to face with clients to help make selections by appointment only. We are now opening the showroom with limited capacity for our clients and prospective clients. We do ask that you call ahead to make an appointment so we can make sure that someone is available to greet you and help you get started. If you are concerned about coming into the showroom, we can still work with you remotely. We will be open 9-5 Monday through Friday and by appointment only on Saturday. Our team will come to your home to meet as well. They will take the recommended precautions of wearing masks, keeping their distance and using proper hand sanitation practices. Please call to set up a home appointment. 410-742-2336
We are very pleased with how our kitchen and bath areas turned out! Looks beautiful! Jamie was a pleasure to work with!
Kitchen Concepts Plus accomplished my dream. They allowed me to choose what I wanted, worked with me, and gave me suggestions. The kitchen became who I am and we use it every single day. Erin was fabulous and guided me in all directions and showed me new things. I just love my kitchen and it's perfect.
Mike and his team were professionals from start to finish. It started with an innovative design and ended with a quality product. I can't imagine a better outcome.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kitchen Concepts Plus, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys