JS Design + Build
Customer feedback report for

JS Design + Build

JS Design + Build

The benefit of a true design and build company is most evident in the seamlessness of its process; taking your wants and dreams, creating a fully fleshed out design and then taking you all the way through to the realization of a functional and beautiful space made just for you. Show more

The benefit of a true design and build company is most evident in the seamlessness of its process; taking your wants and dreams, creating a fully fleshed out design and then taking you all the way through to the realization of a functional and beautiful space made just for you.

PRE-CONSTRUCTION

Your initial contact with us through email and or by phone starts the conversation about your project. We listen to your needs and wishes so we are able to clearly understand your intentions for the full scope of work. The conversation will also include discussions of the project budget. We believe in bringing this important subject in to the conversation early on so we can further understand your expectations. If we both agree we could be a good fit to work together, an appointment is made to meet with you in your home or at the project.

Our discussions continue in person at the site so we can physically evaluate the area of scope with you. This is a critical meeting as we carefully listen and ask questions to bring us to a clearer understanding of your expectations. Potentially, at this meeting, based on our experience and our prior projects, we will be able to offer a budget range of what we feel a project of this scope might be.

If we are in alignment with the scope of work and the budget range, we will provide a Pre-Construction Agreement to you. The agreement will:

Outline a specific scope of work.
State a budget range for that specific scope of work.
Once the agreement is signed and retainer paid we begin the fun and exciting process of designing your project! As part of the Pre-Construction Agreement we will:

Measure, survey and document through photographs, the area involved in the scope of work to produce accurate As-Built drawings and to understand the existing conditions.
Produce preliminary project drawings demonstrating design options for your consideration and a lighting and electrical design for your approval.
Offer recommendations for finish materials.
Recommend specific layout and installation of finish materials such as tile and flooring layouts and edge details for counter tops.
This proven pre-construction process allows us to give you an accurate construction budget. At the end of this phase we are able to offer you a fixed price Home Improvement Contract with little or no allowances.

CONSTRUCTION

Signing the Home Improvement Contract and providing the project deposit, is the trigger to finalize the preliminary drawings into a working set of permit-ready construction drawings. As part of our comprehensive services, we’ll take your project through the Planning and Building departments to pull the building permit for you.

Your Home Improvement Contract with us follows the guidelines of the California State License Board for General Contractors. Among other points, our contracts will specifically include the following:

Itemized specific scope of work
Project Specifications that call out each finish material and any specific finish or installation required.
A project start date.
An estimated length of the project with a completion date.
A Schedule of Progress Payments that outlines the work that will be completed by an estimated date and the amount of the payment will be due at that time. We will never ask you for payment for work that has not been completed.
Change orders will always be written and signed so no additional work proceeds without your knowledge and authorization.
Communication is key during our entire process but never more important than during the construction phase. Whether you are living out of state or in the home as the project proceeds, we will be discussing the progress of the project with you on a regular basis. We take our job and obligation to you seriously. Our sincere goal is to have you completely satisfied.

POST CONSTRUCTION

We’ve been established in the community since 1990 with employees that have been with us for many years. We’re available to you for any ongoing support.

FURNISHINGS

Our professional designers each have their college degrees in design with many years of experience. We are able to offer clients the complete design package including furnishings, window coverings, art acquisition, lighting and accessories. Let us help you complete the design concept by adding the finishing touches to your project!
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 34 respondents, 27 left a review
4.9
27 of 27 would recommend
25
2
0
0
0
No rating
0
How are reviews verified?


Jack A.

Review of S.R. Freeman, Inc. by

· Palo Alto

S.R. Freeman did a good job. They kept their word about taking care of the details with my custom home and overall did a great quality job on my project.

LJ G.

Review of Allterra Solar by

· Santa Cruz

Fantastic company A+

P G.

Review of Kohler Bathroom Design Service by

· Lafayette

My wife and I worked with your designer Erin Larose and found the whole experience wonderful.She is very professional and patient and was able to incorporate our ideas into the design while also bringing some fresh thinking and concepts to our project.

Thomas C.

Review of Bone Dry Roofing by

· Stanford

Awesome


What should I use to fill a gap where the metal face of the wood burning fireplace meets?
Dec 6, 2018
Good Morning, Nice space.  Its hard to tell from the photos just how big the space needing to be filled is however  Dap 18854 High Heat Mortar Raw Building Material, Black should work well. It can ... read more
What factors should you consider before removing a medium-sized oak tree? Our fear is that one day it will be too big its location relative to our home.
Nov 13, 2014
1. Do not think about doing it yourself. 2. Check with a treee removal professional 3. Check with the city in which you live and inquire if there are any restrictions on the size of tree that can be r ... read more

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of JS Design + Build using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

JS Design + Build

1878 El Centro Ave.,
Napa, CA
jsdesignbuild.com (707) 257-2815