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The quality of the materials used was exactly if not better than what they explained. They arrived at 10 am and were gone by 4 pm. The windows were in, sealed, working, and done very professionally. The place was clean. The outside was clean and it looked they were never here. A window cracked so th... more
They are a professional organization.
We didn't know of such a great company before. They came out on the following day after Allstate Ins. of NJ notified them of a tree falling on our house during a windstorm. They cleaned up the broken glass and dried our carpet and walls and boarded up the windows. We were very happy with their wo... more
Katie at Kieffer's makes my job easy. As a kitchen designer, I NEED an appliance person who is knowledgeable, responsive, and a team player. The appliances that a homeowner picks can make or break a kitchen install. Because I don't spec the appliances, I count on Katie's making sure that they wil... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of D3 Lawn Care as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys