Clean & Safe - Absolutely.
Recognized Excellence - Paul potter, Andrew Griffing, and Dan Lee.
Recommend Builder - I just recommended them yesterday.
Recognized Excellence - Paul Potter has done work for me before and because he did such a good job I hired them again. The two service guys were wonderful, they left things cleaner than they found them!
Additional Comments - It's refreshing to get such good service.
Recognized Excellence - The guys that were here were great!
Concern For Needs - 4+
Recognized Excellence - Andrew and Dan, and Paul Potter.
Additional Comments - I'm quite happy with Case.
the job was done in a timely manner & they cleaned up before leaving...I cannot honestly say how the gutter guards work as they are practically brand new, but they are guaranteed for 20 years so we'll see...but I do believe this company is greatly needed & the quality of their work was top notch.
The Brother's that just do Gutters were very accommodating in changing my installation date so that the job would be completed before an event at my house.
Total rip off on the price of refrigerant for the central A/C unit...I was told that the high price for the new refrigerant was due to the EPA regulations...which I found out was a lie...I looked up how much the refrigerant would be if I bought it myself and found out it would only be a few dollars... more
Very professional and a great price for the product.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Case of Fairfield as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys