Customer feedback report for

Case of Fairfield

4 Reviews

Overview
Reviews

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This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more

Customer satisfaction

Of 9 customers surveyed, 5 responded

Schedule

Case of Fairfield adhered to our agreed upon schedule.

100%

Problem Resolution

Case of Fairfield effectively addressed and resolved problems.

100%

Clean & Safe

The job site is kept clean and safe.

100%

Punchlist

Case of Fairfield completed the punchlist in a timely manner.

100%

Concern For Needs

[SALESPERSON] sought to understand my needs.

100%

Overall Experience

Case of Fairfield delivers an exceptional customer experience.

100%

Office Staff Professionalism

Case of Fairfield's office staff was professional and courteous and responded to my needs in a timely manner.

100%

Budget

Case of Fairfield stayed within our agreed upon budget.

100%

Sales Knowledge

The Case of Fairfield salesperson was knowledgeable and helpful regarding my project.

100%

Of 9 customers surveyed, 5 responded What does this data mean?

Reviews 4

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1 Star

Of 5 respondents, 4 left a review. How are reviews verified?

Recent reviews

Customer in Wilton, CT

Verified

This review has been verified as part of GuildQuality's survey process.

· Wilton, CT · Oct 09 2009

Clean & Safe

Clean & Safe - Absolutely.

Recognized Excellence

Recognized Excellence - Paul potter, Andrew Griffing, and Dan Lee.

Recommend Builder

Recommend Builder - I just recommended them yesterday.

Customer in Wilton, CT

Verified

This review has been verified as part of GuildQuality's survey process.

· Wilton, CT · Sep 29 2009

Recognized Excellence

Recognized Excellence - Paul Potter has done work for me before and because he did such a good job I hired them again. The two service guys were wonderful, they left things cleaner than they found them!

Additional Comments

Additional Comments - It's refreshing to get such good service.

Customer in New Canaan, CT

Verified

This review has been verified as part of GuildQuality's survey process.

· New Canaan, CT · Apr 20 2009

Recognized Excellence

Recognized Excellence - The guys that were here were great!

Customer in New Canaan, CT

Verified

This review has been verified as part of GuildQuality's survey process.

· New Canaan, CT · Mar 31 2009

Concern For Needs

Concern For Needs - 4+

Recognized Excellence

Recognized Excellence - Andrew and Dan, and Paul Potter.

Additional Comments

Additional Comments - I'm quite happy with Case.

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Case of Fairfield using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Case of Fairfield

462 Danbury Rd,
Wilton, CT fairfield.caseremodeling.com (203) 563-2276

GuildQuality surveys

GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.

Public reviews

When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.

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Customer satisfaction

Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Case of Fairfield as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.

A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.

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Have any questions? Feel free to contact us. We will be happy to hear from you!

support@guildquality.com

(888) 355-9223

Case of Fairfield

About surveys

GuildQuality surveys

Customer satisfaction

Reviews 4

Recent reviews

GuildQuality

Case of Fairfield

Welcome to our
community of quality

Get started

Pricing

Case of Fairfield

About surveys

GuildQuality surveys

Customer satisfaction

Reviews 4

Recent reviews

Customer in Wilton, CT

Clean & Safe

Recognized Excellence

Recommend Builder

Customer in Wilton, CT

Recognized Excellence

Additional Comments

Customer in New Canaan, CT

Recognized Excellence

Customer in New Canaan, CT

Concern For Needs

Recognized Excellence

Additional Comments

GuildQuality

Case of Fairfield

GuildQuality surveys

Public reviews

Contact

Customer satisfaction

Contact

Welcome to our community of quality

Get started

Pricing

Welcome to our
community of quality