Your roofers were fabulous! They worked hard and nonstop to get my roof finished in one day. They were polite and did a great job cleaning up when the roof was finished. I have nothing but praise for your workers. My roof looks great and I would definitely recommend Arrow Roofing to my friends and neighbors.
I do love my roof, but organization is important.
Experience has been great. When a mistake was made, Arrow resolved issue quickly.
Arrow Roofing did a wonderful job. We had a few things but they fixed it and it was fine. They were great.
If I had to do it again, I would do it with them!
We were really happy with Arrow Roofing. They were a very ethical company.
Josh and his Team did a wonderful job... They handled all the details just they way we wanted it.... Workers were kind and knowledgable....
All work was done on time and professional.They were amazing and I would definitely call them in the future if I need work done.
They did the job and cleaned up well in the same day.
Great experience after having wind damage. Arrow helped every step of the way even with the insurance company thank you.
Their workers were very, very professional when they were working on the project. I had a lot of projects that they did. It was just their timing of being able to schedule things when they should of that was the problem.
We had to have them come out two times to correct problems. We are still waiting for them to redo an inside problem[ minor ]
Overall I am very happy with the job. Great marks in every area with the exception of the cleanliness of the roof crew. There was a lot of trash left blowing around the yard and at least one roofing nail in my tire that had to be repaired. Other than that I give them very high marks. Very nice people and the job looks great. They did the work on time and were easy to work with. I would recommend them to anyone.
I am very satisfied with their work, but I am not satisfied with the final payment.
I had two very complicated roofs. One required complete removal of the existing roof including the decking, installation of insulation and baffles and the new roof surface. The other roof required tear-off and replacement of a rubber flat-roof with TPO, plus the rebuilding of 15 scuppers. The Arrow crews were experienced, professional, helpful, and quick. Their workmanship was high quality. They performed excellent work and corrected several construction shortfalls that had caused numerous leaks in the past. I highly recommend!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Arrow Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys