Don’t get nailed by fast talk, slow, unprofessional work and lightweight warranties. Call the trusted professionals at Secured Roofing today. Secured Roofing will work seamlessly with your insurance company to get expedite the repair work you need, and the peace of mind you deserve.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (599)
Roof repair (599)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Secured Roofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Secured Roofing in Cincinnati, OH; Harrison, OH; Independence, KY; Williamsburg, OH; Norwood, OH; Blanchester, OH; Hamilton, OH; Mt. Orab, OH; Amelia, OH; Mt Orab, OH; and 107 other cities in Kentucky, Ohio, Indiana, Illinois, Missouri, and 1 other state.
In this report, Secured Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 180 out of 565 customers (32%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2019.
Secured Roofing surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Secured Roofing customer, and if Secured Roofing completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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